WPML & Woocommerce attributes - by Panos.k

This topic has 10 replies, 4 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Panos.k
    Panos.k
    Participant
    February 12, 2021 at 14:33

    Hello,
    I have a problem with the translation of product attributes.
    While i translate them, no images or label values are copied in the translation which is very important as they are too many to translate one by one.
    Waiting for your reply.
    Regards

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 18:24

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

    Regards

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 12, 2021 at 18:32

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    I would love to check the case for you, can you please share the below WordPress login details?

    WordPress Login URL:
    WordPress Username:
    WordPress Password:

    Meanwhile, please check our detailed documentation on how to use WPML with Xstore:
    https://xstore.helpscoutdocs.com/article/31-translation-with-wpml

    Thank you!

    Avatar: Panos.k
    Panos.k
    Participant
    February 13, 2021 at 09:54

    Hello,
    i shared the credentials.
    Regards

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 13, 2021 at 17:39

    https://docs.woocommerce.com/document/woocommerce-localization/ – please follow this article.

    We provide translation files for the theme, but it is not full translation, read here –

    https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    Xstore Core plugin should be translated manually.

    Do you want to create a multilingual site or just translate it to your require language.

    If you still facing any issue let us know and send us highlighted screenshot where you face translation issue.

    Avatar: Panos.k
    Panos.k
    Participant
    February 18, 2021 at 14:00

    Hello,
    perhaps my problem wasn’t clear.
    Everything is translated okay but when i translate product attributes with WooCommerce Multilingual, the images, the labels and the values are not copied (not transfered in the translation). I provide some pictures.

    The default language attributes with images:
    https://gyazo.com/1dd94d10c62943919972c062ccf000a6

    The attributes for English after translation have empty images (i have to go and and add them 1 by 1). Same happens for labels and others.
    https://gyazo.com/24e356ed77cf44948971c570ccb6bc33

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 18, 2021 at 18:13

    Hello,

    Provide us with FTP access to your site. We’ll check the issue in more detail.

    Regards

    Avatar: Panos.k
    Panos.k
    Participant
    February 22, 2021 at 14:28

    Hello,
    i shared the credentials.

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2021 at 19:32

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they find the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 14:15

    Hello,

    1) Add the variation swatches Term Meta to translation https://prnt.sc/104tphx
    2) Just copy the image id for the other language https://prnt.sc/104tqsx

    Regards

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