Variation Gallery Lightbox issue - by Evgeny Babychuk

This topic has 8 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Robert Hall

  • Avatar: Evgeny_Babychuk
    Evgeny Babychuk
    Participant
    February 12, 2021 at 22:52

    Hello there. I’m trying to disable the lightbox preview when the customer clicks on the product images from the sider. However, it doesn’t work. I’ve tried different ways suggested from these topics but no luck.
    https://www.8theme.com/topic/disable-lightbox-for-product-images-on-mobile/
    https://www.8theme.com/topic/disable-product-image-zoom-lightbox/

    Here is the product page for reference:
    https://soxos.ca/product/my-love-face-socks/

    Let me know if you need access to admin.
    Thank you.

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 23:04

    Hello,

    Could you, please, provide us with WP Dashboard access to your site?

    Regards

    Avatar: Evgeny_Babychuk
    Evgeny Babychuk
    Participant
    February 12, 2021 at 23:13

    Sure.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2021 at 23:17

    Hello,

    Keep this option of Elementor settings disabled https://prnt.sc/z9jvtt
    Check the gallery now.

    Regards

    Avatar: Evgeny_Babychuk
    Evgeny Babychuk
    Participant
    February 12, 2021 at 23:20

    Perfect! Thank you so much!
    Just one more question if you don’t mind. Is it possible to make the product images gallery looped?
    Thank you.

    Avatar: Evgeny_Babychuk
    Evgeny Babychuk
    Participant
    February 12, 2021 at 23:21

    I mean the whole product gallery

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 13, 2021 at 12:33

    Hi

    We see your website product galley is working fine in your website, if you want change any setting please go to Dashboard > Theme Options > WooCommerce (Shop) > Single Product Builder > Gallery and set it according to your requirements.

    Product image gallery looped option is not available in this theme package it need to be customize.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 14, 2021 at 20:08

    Hi

    Unfortunately, such individual customization is not included in our support. You may contact customization team https://wpkraken.io/?ref=8theme if you need help with this.

    If you have any other issue let us know we are always here to provide you customer support.

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