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Viewing 30 posts - 10,411 through 10,440 (of 30,391 total)

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Olga Barlow

Participant

February 22, 2021 at 18:44

Hello,

1) Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail
2) Default search widget searches posts and pages, products. Product search widget searches products only.

Regards

#275807 Copied In reply to: Search result display page's breadcrumbs wrong

Olga Barlow

Participant

February 22, 2021 at 18:39

Hello,

1) Problem on single product was caused by template-elements.php that you copied to child theme. Don’t copy any files from the framework folder of the parent theme. If you need to change any function from these files copy just function to child theme functions.php. So, I renamed the folder in you child theme. Now copy just function that you changed there to child theme functions.php.

2) You used the wrong selectors in the plugin settings. I changed them according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#275806 Copied In reply to: Infinite scroll Plugin deprication issue

Olga Barlow

Participant

February 22, 2021 at 18:31

Hello,

1) We need FTP access to your site to check the issue with the price.
2) Use Label type for your attribute if you want to show the texts instead of color/image https://prnt.sc/10400zq

Regards

#275804 Copied In reply to: images not showing

Olga Barlow

Participant

February 22, 2021 at 18:26

Hello,

1) You need to add correct texts in the Header builder > Account https://prnt.sc/103zroa
After that add admin texts to the string translator https://prnt.sc/103zs8j and translate them https://prnt.sc/103zso5
3) I see the mentioned strings without translation https://prnt.sc/103ztjy So, just make a double-check and translate strings.

Regards

#275803 Copied In reply to: Translations

Olga Barlow

Participant

February 22, 2021 at 18:09

Hello,

Try now, please.

Regards

#275802 Copied In reply to: Deactivate license

Olga Barlow

Participant

February 22, 2021 at 18:07

Hello,

Provide us with access to your 8theme account, please. We’ll check it in more detail.

Regards

#275801 Copied In reply to: Variation swatches Dual color
Olga Barlow

Participant

February 22, 2021 at 18:05
Hello,

Add the below code to Theme Options > Custom CSS

.et-secondary-shown .secondary-menu-wrapper .menu, .et-secondary-visibility-opened .secondary-menu-wrapper .menu, .et-secondary-visibility-on_hover .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home.home .secondary-menu-wrapper .menu { animation-name: et-toTop; }

or depending on animation you want

.et-secondary-shown .secondary-menu-wrapper .menu, .et-secondary-visibility-opened .secondary-menu-wrapper .menu, .et-secondary-visibility-on_hover .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home .secondary-menu-wrapper:hover .menu, .et-secondary-visibility-opened.et-secondary-on-home.home .secondary-menu-wrapper .menu { animation-name: fadeIn; }

Regards
#275800 Copied In reply to: Change All Department menu animation
Olga Barlow

Participant

February 22, 2021 at 18:03

Hello,

I checked your site and don’t see the issue with the select options button https://gyazo.com/3bc3331e8e55de0fbfb7d91c1fe7bdbc

Regards

#275799 Copied In reply to: Select option button does not work.

Olga Barlow

Participant

February 22, 2021 at 18:00

Hello,

Languages and currencies drop-downs are just demo content https://prnt.sc/103z3kh
If you want to create the multilingual and multicurrency site you need additional plugins https://colorlib.com/wp/wordpress-multilingual-plugins/

Regards

#275798 Copied In reply to: How to….

Olga Barlow

Participant

February 22, 2021 at 17:40

Hello,

1) You need to translate both: XStore theme and XStore core plugin. We would suggest you to use Loco translate (Loco translate > Plugins > XStore core), it will be easier for you to edit files using backend translator than upload files everytime you change anything.

2) Translation file name was incorrect. It should be xstore-el.po, xstore-el.mo instead of xstore-el_GR

Regards

#275790 Copied In reply to: Change Xstore language

Olga Barlow

Participant

February 22, 2021 at 17:34

Hello,

Glad to hear that you sorted out. So, do you confirm that we can decline refund?

Regards

#275788 Copied In reply to: Registry Problem

Olga Barlow

Participant

February 22, 2021 at 17:30

Hello,

5) You can control it by custom CSS in the child theme https://prnt.sc/103y5gv
Check now.

1) We need WP Dashboard and FTP access to your prod site.
2) I think it takes up to 1-2 hours. We need to move files, create widget areas, edit settings etc/
Tell us when we could start tomorrow.

Regards

#275787 Copied In reply to: Upgrade problem on header and footer

Olga Barlow

Participant

February 22, 2021 at 17:17

Hello,

I don’t see any redirects now. It looks that home-marseille02 page does not exist.

Regards

#275784 Copied In reply to: Home Button

Olga Barlow

Participant

February 22, 2021 at 17:10

Hello,

Use column responsive settings https://prnt.sc/103xkwi
I have made the first row as an example.

Regards

#275783 Copied In reply to: Mobile Menu icon

Olga Barlow

Participant

February 22, 2021 at 17:08

Hello,

You are welcome.

Regards

#275782 Copied In reply to: Related Products Problem

Olga Barlow

Participant

February 22, 2021 at 17:06

Hello,

You connected Business Instagram account like personal. https://prnt.sc/103xflc Remove the token and generate the business token https://prnt.sc/103xgxb to be able to show counts.

Regards

#275781 Copied In reply to: Instagram feed has troulbe with comments and like count

Olga Barlow

Participant

February 22, 2021 at 17:02

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site? We’ll check.

Regards

#275780 Copied In reply to: invert teplate

Olga Barlow

Participant

February 22, 2021 at 15:21

Hello,

You are welcome.

Regards

#275760 Copied In reply to: Featured Category not showing .

Olga Barlow

Participant

February 22, 2021 at 15:21

Hello,

We canceled refund request, don’t worry.

Regards

#275759 Copied In reply to: translate that part of the site

Olga Barlow

Participant

February 22, 2021 at 15:16

Hello,

Did you enable Elementor for products in the Elementor settings https://prnt.sc/103tu6g
Are you trying to edit the product description from the product page https://prnt.sc/103tw3e

Regards

#275757 Copied In reply to: The Content Area Was Not Found in Your Page

Olga Barlow

Participant

February 22, 2021 at 15:12

Hello,

Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?

Regards

#275756 Copied In reply to: Website looks different on Edit than on Published

Olga Barlow

Participant

February 22, 2021 at 15:08

Hello,

Update XStore theme to version 7.2.5 and xstore core plugin to version 3.2.5. This issue was fixed in the latest version. Clear cache and check the select options button after that.

Regards

#275755 Copied In reply to: Select options button not always working on shop

Olga Barlow

Participant

February 22, 2021 at 15:06

Hello,

Check now, please.

Regards

#275754 Copied In reply to: Account Dashboard (mobile)

Olga Barlow

Participant

February 22, 2021 at 14:57

Hello,

Go to Appearance > Themes > enable Storefront theme and check if you have the same issue with the Storefront theme. Provide screenshot.

Regards

#275752 Copied In reply to: Dokan add new product not showing attribute fields to select

Olga Barlow

Participant

February 22, 2021 at 14:39

Hello,

Are you using XStore theme 7.2.5 and XStore core plugin 3.2.5?
Provide us with WP Dashboard access to your site, please.

Regards

#275751 Copied In reply to: Select option button does not work.

Olga Barlow

Participant

February 22, 2021 at 14:38

Hello,

You set sidebar position Without in the shop page settings https://prnt.sc/103skn9 It has more priority than Theme Options. Use Inherit if you want to inherit the Theme Options. Check shop page now.

Regards

#275750 Copied In reply to: Sidebar Widgets missing in Shop Page

Olga Barlow

Participant

February 22, 2021 at 14:11

Hello,

No, we did not change anything.

Regards

#275746 Copied In reply to: Slider problem

Olga Barlow

Participant

February 22, 2021 at 14:09

Hello,

Could you please provide us with screenshot of the changes you want to apply? Do you want to change the colors or width of the columns or what?
Also, provide us with WP Dashboard access to check the issue in more detail.

Regards

#275745 Copied In reply to: Changes after product costumization not applied
Olga Barlow

Participant

February 22, 2021 at 14:07
Hello,

Go to Theme Options > Custom CSS find code below and change the color to what you need

body>.et-loader { background-color: rgba(217,241,225,0.7); }

Regards
#275744 Copied In reply to: Info
Olga Barlow

Participant

February 22, 2021 at 14:03

Hello,

But your home page is already ok https://prnt.sc/103rgcs

Regards

#275743 Copied In reply to: Categories Menu Not Working
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Viewing 10,440 results - 10,411 through 10,440 (of 30,391 total)

Viewing 30 posts - 10,411 through 10,440 (of 30,391 total)

← 1 2 3 … 347 348 349 … 1,012 1,013 1,014 →

Forum Replies Created

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