my vendors can’t choose attributes, the field where attributes are selected is not visible here to the right.Theme version: 1
Go to Appearance > Themes > enable Storefront theme and check if you have the same issue with the Storefront theme. Provide screenshot.
No, the problem is still there in storefront, what could it be?
If you have an issue even with the default theme then contact the Dokan plugin author, we can’t fix the third-party plugin error.
I figured out what the problem is:… the attribute configurations that come with the Xstore theme, for example, COLOR, IMAGE, and TAG instead of the simple select. Once I changed the attribute type to the “SELECT” it was fixed.
I really hope you can solve this issue because I would really prefer using the special attribute displays rather than a boring SELECT.
can you pelase send us highlighted screenshot along with temeroary wp-admin access so that we will check your issue and provide you customer support.
Please take a look at the two screenshots below. The yellow highlights the field that works, red highlights the attribute type that does not work causing the error in the dokan upload field.
When I change the attribute type to SELECT it instantly works.
Could you, please, provide us with FTP access to your site to check the compatibility issue in more detail and help you?
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