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Topic: Changes after product costumization not applied

Sejkan

Participant

February 21, 2021 9:09 pm

Hi Dear,
Im developing site but Im not sure, why after saving product customization – product builder I dont see changes live.
I dont know is there cache problem or?
Theme version: 7.2.5
WooCommerce version: 5.0

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Olga Barlow

Support staff

February 22, 2021 2:09 pm

Hello,

Could you please provide us with screenshot of the changes you want to apply? Do you want to change the colors or width of the columns or what?
Also, provide us with WP Dashboard access to check the issue in more detail.

Regards

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Sejkan

Participant

February 23, 2021 1:04 pm

Im sending you credits for login.
You can see change when customizing product page in elemntor, but when I go online, no changes applied.

Social icons
Static blocks
after content static blocks

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Olga Barlow

Support staff

February 23, 2021 8:44 pm

Hello,

Please, use Lightshot screenshot tool and provide screenshot of the elements that you customize. Also, provide us with link to product where you edit the content.

Regards

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Sejkan

Participant

February 24, 2021 10:22 am

Hi Dear, sending you all details.

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Olga Barlow

Support staff

February 24, 2021 1:56 pm

Hello,

Because you edited the first template but created the new one for and used condition to show it for all the products https://prnt.sc/105njyp I removed that new template. Check products now.

Regards

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