Go to Elementor > settings > enable Elementor editor for the products also. After that edit products description using Elementor page builder to change the description. Let me know if it works for you.
Regards
Olga Barlow
Participant
February 25, 2021 at 19:00
Hello,
Take our apologies for the delay in answering. You had the slide link in the slider settings https://prnt.sc/106v1cb
I disabled it. Check the button now.
Regards
Olga Barlow
Participant
February 25, 2021 at 18:57
Hello,
Could you, please, explain in more detail your actions to reproduce this error? I was able to create test order without any problems https://prnt.sc/106uye1
Regards
Olga Barlow
Participant
February 25, 2021 at 18:49
Hello,
Could you, please, write in English for a better understanding of your issues?
Provide us with WP Dashboard and FTP access to your site to check the issue with the Add to cart button.
Cool site by the way!
Regards
Olga Barlow
Participant
February 25, 2021 at 18:44
Hello,
Unfortunately, we have only brands carousel element to display the brands slider. If you want to have grid of brands with A-Z filter for Elementor you can submit feature request here https://www.8theme.com/taskboard/
If you want simple grid of brand images with links you can use columns layout with the image element and just add links to your brands for the images.
Regards
Olga Barlow
Participant
February 25, 2021 at 18:36
Hello,
Could you, please, provide us with FTP access to your site to check the issue with map in more detail?
Regards
Olga Barlow
Participant
February 25, 2021 at 18:34
Hello,
I checked your purchase code and see that theme is still in use for the https://lampenkeuze.nl/
You can’t use it for the new project. You can use it for the https://lampenkeuze.nl/ only. If you want to start the new project you need to use the new license. Or remove our theme from https://lampenkeuze.nl/.
Regards
Olga Barlow
Participant
February 25, 2021 at 18:26
Hello,
You are welcome!
Regards
Olga Barlow
Participant
February 25, 2021 at 17:53
Hello,
Could you, please, go to Appearance > Themes > install and activate Storefront theme. Check if you have the mentioned notice with the Storefront theme. Let me know about the results.
Regards
Olga Barlow
Participant
February 25, 2021 at 17:36
Hello,
You are welcome.
I removed the margin-left for the button in the element settings and added custom class “text-center” for the element to align all the element elements.
There is no option to control the number of products per row for this Massive Addons element, unfortunately.
You are welcome. We are checking other topic from you.
Regards
Olga Barlow
Participant
February 25, 2021 at 16:33
Hello,
1) Our WooCommerce Email Builder gets emails that are registered for woocommerce plugin using a function ( wc()->mailer()->get_emails() ). There is a filter in WooCommerce plugin woocommerce_email_classes (http://prntscr.com/106q2xl) that allows 3d-party plugins to add custom email types in addition to default ones.
2) WooCommerce Germanized plugin adds some email types in a proper way for example: http://prntscr.com/106q4tx but about the next emails http://prntscr.com/106q6ea they are not correctly added that’s why they are not showing in our Email Builder.
3) AliDropship Woo Plugin.
This plugin does not register their emails via WooCommerce default filters at all but just simply adds templates for emails in the plugin folder. Emails should be registered via filters to make them work correctly with our Email builder and other plugins.
So, you need to contact plugins author and ask them to improve the code to make them work with our builder. We can do nothing with this from our theme, unfortunately.
Regards
Olga Barlow
Participant
February 25, 2021 at 15:09
Hello,
These 2 sites still use XStore theme. Besides as I can see these 2 sites are 2 completely different projects. You should have a separate license for different projects.
So, activate another license for one of these projects and provide us with the new license that you used. Only after that we’ll be able to unblock your license and allow using the first license for the production site of one of these projects.
Regards
Olga Barlow
Participant
February 25, 2021 at 14:40
Hello,
You provided us with FTP access to empty directory http://prntscr.com/106mbp4
Please change the user destination folder to your WP installation.
Also, we can’t pass your captcha to login and our support is locked https://prnt.sc/106mkns
Regards
Olga Barlow
Participant
February 25, 2021 at 14:36
Hello,
Check now.
Regards
Olga Barlow
Participant
February 25, 2021 at 14:28
Hello,
You can’t change plugin code using child theme. You will lose your changes after update. That’s why it would better to wait for the next theme update where we’ll implement option to choose what categories to display there.
Regards
Olga Barlow
Participant
February 25, 2021 at 13:59
Hello,
As I can see you set the home page as the shop page. Did you make it by mistake or you really want to display all the products you have on the home page?
What layout are you trying to implement? Provide us mockup or example for better understanding. Then we’ll be able to guide you.
Regards
Olga Barlow
Participant
February 25, 2021 at 13:46
Hello,
I checked your site and don’t see any problem with product creation. Here is test product that we created https://gemsandgold.com.au/product/test/
Could you, please, provide us with video of the issue?
Regards
Olga Barlow
Participant
February 25, 2021 at 13:36
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail and help you.
What demo version of our theme would you like to install?
Regards
Olga Barlow
Participant
February 25, 2021 at 13:29
Hello,
I’m sorry but we don’t speak Turkish. Could you explain in English? Do you have problems with theme activation or with demo content installation? Because I don’t clearly understand your request.
Regards
Olga Barlow
Participant
February 25, 2021 at 13:25
Hello,
We removed Shop item, added it again and added the mentioned link https://prnt.sc/106jx4o
It works. Check now, please.
Regards
Olga Barlow
Participant
February 25, 2021 at 13:19
Hello,
To fix the Product categories list type we need access to XStore core plugin files, that’s why we asked FTP.
If you have PHP skills you can do this by yourself. Open wp-content/plugins/et-core-plugin/app/controllers/shortcodes/categories.php and add the ul tag https://prnt.sc/106jo28
Or provide us with temporary access that you’ll be able to remove once we fix the issue.
Regards
Olga Barlow
Participant
February 25, 2021 at 13:02
Hello,
I checked your site and don’t see problem with page editing https://prnt.sc/106j2zr
Also, you need to update Elementor Pro to 3.1.1 as I can see https://prnt.sc/106j6j7
So, could you, please, explain in more detail what exactly is wrong with the page editing?
Maybe provide screenshot or gif (Gyzo gif) for better understanding.
Regards
Olga Barlow
Participant
February 25, 2021 at 12:52
Hello,
Unfortunately, Ajax for the Product categories widget works for the shop archive page only, it does not work for the simple pages in our theme.
Regards
Olga Barlow
Participant
February 25, 2021 at 12:01
Hello,
Use the custom code to remove the default margin of the banner element https://prnt.sc/106h5mi
