Hello,
I passed your issue to our developers. I’ll inform you once they check the issue.
Regards
Hello,
I passed your issue to our developers. I’ll inform you once they check the issue.
Regards
Hello,
Check now, please.
Regards
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page filters > Ajax Product Filters > off.
Regards
Hello,
We have fixed the warnings from our theme. But sibs-woocommerce plugin gives a lot of notices
PHP Notice: Trying to access array offset on value of type bool in /wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 115
PHP Notice: Trying to access array offset on value of type bool in wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 177
PHP Notice: Trying to access array offset on value of type bool in /wp-content/plugins/sibs-woocommerce/includes/class-general-functions.php on line 184
It’s not related to our theme but to the plugin. Even with the default theme, we see the infinite spinner https://gyazo.com/ab5a83586ee816e7d373fb98748c16df
So, contact the plugin author to fix this.
Regards
Hello,
Could you, please, provide us with temporary WP Dashboard and FTP access to your site to check the issue in more detail?
Regards
Hello,
I checked your product and it works https://gyazo.com/0e582a4f24a33de89e09224320423938
So, probably issue was caused by one of the third-party plugin that you used. Enable them one by one to find out which one was the reason.
Regards
Regards
Hello,
Take our apologies, I suppose it was some misunderstanding. We don’t have option to hide the header for unlogged-in users. You can try custom CSS (Theme Options > Custom CSS) to implement this.
For example,
body:not(.logged-in) header.site-header {
display: none;
}
Regards
Hello,
Add the below code to fix the issue
.sidebar.et-mini-content.active {
z-index: 10000;
}
We’ll fix it in the next update.
Regards
Hello,
You are welcome!
Regards
Hello,
Ok. Just keep in mind you can use 1 license for 1 project(dev and production sites). New project(no matter online or offline) – new license.
Regards
Hello,
Problem was related to order by option. Fix will be included in the next theme update.
Regards
Hello,
Try to enable W3 total cache but disable Static Block cache in Theme Options > Speed Optimization. Let me know about the results.
Regards
Hello,
I checked your code but don’t see problem with activation.
If you use third-party plugins for the filter you should disable XStore Ajax filter option.
If you need help with the demo content installation provide us with Wp Dashboard access to your site and we’ll help you.
Regards
Hello,
1) Updated. I don’t see problems with our theme. Problem was caused by this options of the Clearfy Pro plugin https://prnt.sc/107lfoy
2) It’s related to your permalink settings. On the main site https://prnt.sc/107iyw3 , on the subdomain https://prnt.sc/107io35
So, change the permalinks settings to what you need.
Regards
P.S. Please, enable payment gateway that gives that error and also provide us with test credentials that we could use to test the payment.
Regards
Hello,
Using theme options you can change the border color of the active variation. If you want to change the BG color you can use custom CSS in Theme Options > Custom CSS
.st-swatch-preview li.selected, .st-swatch-preview li:hover {
background-color: #555;
}
Regards
Hello,
Also, check if you set the correct selectors in the plugin settings https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
If it does not help then provide us with WP Dashboard access to your site o check the issue in more detail.
Regards
Hello,
There is no need in any class for that ul. Just wrap the list in ul.
Regards
Hello,
Take my apologies, I missed that I published sites out of the Private content area. I’ll be more attentive.
Anyway. Even if sites are under maintenance mode it does not change the fact that you used 1 license for multiple projects.
Read the license policy attentively https://themeforest.net/licenses/terms/regular
2.You are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”)
No matter if it’s online or under maintenance at this moment.
So, if you start the new project you need a separate license.
Regards
Hello,
Try to add the below code to Theme Options > Custom CSS
.et_product-block .cart .quantity {
order: 0;
}
div.pezzi {
order: 1;
}
.single-product-builder .single_add_to_cart_button.button {
order: 2;
}
Regards
Hello,
You can try to enable memcache but disable Theme Options > Speed optimization > static block cache. Check if footer is ok after that.
Regards
Hello,
We checked your license and see that you used our theme and the same license for many projects.
And if I check your topics I see that you ask questions for different sites.
You can use 1 license for 1 project(dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard
Buy separate licenses for your projects!
Regards
Здравствуйте,
Всегда пожалуйста!
С ув. Ольга
Hello,
You are welcome.
Regards
Hello,
Keep static block cache disabled https://prnt.sc/106vpqb (Theme Options > Speed optimization), probably cache plugin caches it by itself.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail. Do you use CDN cache?
Regards
Hello,
Could you, please, provide us with temporary WP Dashboard access to your site? We’ll check the settings in more detail and help you.
Regards
Hello,
1) Go to Pages > edit shop page > make sure that sidebar position is Inherit https://prnt.sc/106v9iv
2) Go to Theme Options > WooCommerce > Shop > Shop page layout > choose the sidebar position you need for the shop page and for the product categories.
Regards
Hello,
Add this IP to your whitelist for ssh access 195.201.12.93
Regards
Hello,
Check the product’s individual settings. Probably you enabled/disabled sidebar for one of them https://prnt.sc/106v70d
Regards