Coffee theme – elementor - by TheOne

This topic has 14 replies, 3 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow

  • Avatar: TheOne
    TheOne
    Participant
    February 22, 2021 at 09:28

    Hello,

    1. I can’t show the footer -> select the static block for the footer. I go to the widget site -> Footer column 1 -> 8theme static block -> can’t select anything from the “block name”.

    2. When i imported the demo “coffee” elementor i got these strange symbols under “about us” -> https://shrani.si/f/i/15/booeZzU/about-us.jpg – i just deleted everything.

    3. I can’t seem to find where to edit the map. I went to the contact subpage, tried to insert the map and can’t edit anywhere: https://shrani.si/f/1R/vY/2mGz025F/map.jpg

    4. How to set the excerpt lenght of the short description of the products on the shop page? -> https://shrani.si/f/3U/P8/1kyKevZq/lenght.jpg . I quite like this layout and would be nice if the description was in two rows. I went to -> Excerpt length (symbols) but it doesn’t seem to work (title lenght does).

    Thank you,

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: TheOne
    TheOne
    Participant
    February 22, 2021 at 13:54

    Regarding number 1. Static block still doesn’t show anything, but i could show the footer if i enable it seperatly directly in a page -> Use custom footer for this page/post.

    4. I still want to know the fix for this, but i noticed it’s not good on mobile – it shows the product in 1 column – i would like to show the products in 2 columns.

    Avatar: TheOne
    TheOne
    Participant
    February 22, 2021 at 15:26

    4. I’ve managed to put the products in 2 columns. I want to remove the excerpt so i input:

    .products-grid .product-excerpt {
    margin-top: 5px;
    margin-bottom: 5px;
    display: none;
    }
    Is there a theme option for this?

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 22, 2021 at 19:39

    Hello!

    Yes, please disable the excerpt from the woo-commerce shop>product style>>show excerpt in product content

    Please let me know if you still need my help, we would love to assist you.

    Thank you!

    Avatar: TheOne
    TheOne
    Participant
    February 22, 2021 at 19:52

    Hello,

    Thank you for your awnser – it works. Can you check the other 3 questions?

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 22, 2021 at 22:39

    Hello!

    I am afraid to say the login page does not work for me. Can you please check?
    https://share.getcloudapp.com/jkuevk1q

    It says that my country is not allowed to access it, Can you please provide me with the access so I can help with the issues(I am working from Pakistan).

    Than you!

    Avatar: TheOne
    TheOne
    Participant
    February 23, 2021 at 08:58

    I’ve unlocked Pakistan – please try again.

    Please contact administrator
    for this information.
    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 23, 2021 at 19:40

    Hello!

    1-Actually you do not see any footer block, because the static block is empty in the widgets, You will have to select a block so it will work, please go to wp-admin>>apperances>>widget

    See here: https://share.getcloudapp.com/nOulXKAj

    2-I see there are two about us pages and I see both fine. Please let me know if you see the issue again or how to replicate it, it most probably a third-party plugin issue.

    3- I see the issue with the map, Can you please make the backup so I can debug the issue and discuss it with my team.

    Thank you!

    Avatar: TheOne
    TheOne
    Participant
    February 24, 2021 at 10:52

    1. Did you read my problem? I went to the widget selection, but i can’t select anything?
    Picture: https://shrani.si/f/3X/QL/1esVKXNh/footer.png

    3. Go ahead.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 24, 2021 at 16:47

    Hello,

    Could you also unblock Ukraine? We have an international support team and should be able to access your site from these 2 locations to check and help you.

    Regards

    Avatar: TheOne
    TheOne
    Participant
    February 24, 2021 at 17:56

    Hello,

    Please try now.

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 24, 2021 at 20:41

    Hello!

    I would assist you with the widget issue first so we can fix one problem at a time asap.

    I see the issue on your end with the footer widget but I am sorry I do not see the issue, please see: https://share.getcloudapp.com/DOu2r1zo

    Can you please clear out your caches and try;?

    Please let me know if you still see the issue.

    Thank you!

    Avatar: TheOne
    TheOne
    Participant
    February 25, 2021 at 13:43

    Hello,

    I have solved the problem with the footer (widgets). There was an option: Disable accessibility mode in the upper right of the screen – than i could choose the block.

    Did you take a look at problem 3.) ?

    Thank you,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 25, 2021 at 18:36

    Hello,

    Could you, please, provide us with FTP access to your site to check the issue with map in more detail?

    Regards

  • Viewing 14 results - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.