Hello,

Could you, please, provide us with temporary WP Dashboard access to your site to check the issue and help you?

Regards

Hello,

Do you change the code in theme files wp-content/themes/xstore? You will lose the changes in files after every theme update. If you want to make any changes use child theme https://www.8theme.com/documentation/docs/child-theme/ don’t make changes directly in the parent theme files. Also, update the theme first and then update XStore core plugin to the latest versions, don’t update only the theme or only plugin because specific theme version requires specific plugin version that mentioned in the changelog https://xstore.8theme.com/update-history/

Regards

Hello,

We just deactivated that plugin, it can’t give the mentioned issue. So, probably switching was the reason of the issue. Do you have a backup of theme options or your DB before switching?

Regards

Hello,

Check now, please.
I have imported sliders and changed the footer.
Unfortunately, that page is not the full demo, it’s the home page only, so you can import only page content using page importer. All the available full demos you can find under XStore > Import demos.

Regards

Hello,

1) Your coupon was private that’s why it was not available for the email builder. Once I change the visibility to Public it’s ok https://prnt.sc/114t94o

2) Make sure that your .htaccess and roboots.txt do not block access to your images for the google bot.

Regards

Hello,

I see that issue caused by Ajax Product Tabs if you choose the led-lights category for the products.
You provided just WP Dashboard access. But we need FTP access. Could you, please, provide us with FTP access to your site to check the issue in more detail? If you don’t know what FTP is contact your hosting provider to get that information.

Regards

Hello,

1) Could you provide screenshot of the issue for better understanding because I don’t see issue with the dark mode https://prnt.sc/114s5wt
2) We can’t log in to your WP Dashboard to check the settings. Check the username and pass that you provided.
3) I see that you use File generator. So, you need to generate styles again after theme update and clear cache if you use cache plugin or CDN.

Regards

Hello,

1) Provide us with WP Dashboard access to your site. We’ll check the issue in more detail
2) We don’t have suggestions, unfortunately. You may contact plugin author and ask to check what exactly causes the mentioned issue and fix it.

Regards

Hello,

Once I deactivated UpdraftPlus – Backup/Restore plugin there is no error with the product editing. So, contact the plugin author to fix the issue, it’s not related to theme.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your site to check.
Make sure that you use PHP 7.4 or less. Don’t update PHP to 8.0 because Massive Addons does not support PHP 8.0.

Regards

Hello,

Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

Hello,

Add to cart button redirects to single product even with the default WooCommerce theme Storefront https://gyazo.com/2ca7a7ec90516764a6a5a95c2eca4bb5 And it’s related to Flexible Product Fields, Flexible Product Fields Pro plugins. So, contact plugins author to get help with this. We are able to help in case problem caused by the theme.

Regards

Hello,

Remove the background for the default header using main header settings if you don’t need that.

Regards

Hello,

Keep option disabled for the default header https://prnt.sc/112dc7w
Keep it enabled for the home page header https://prnt.sc/112dcxu
I have set it and the breadcrumbs are ok https://prnt.sc/112ddai

Regards

Hello,

Add the below code in addition

@media only screen and (min-width: 993px){
.products-list .content-product {
    display: flex;
    flex-direction: row;
}

.products-list .product-details {
    display: flex !important;
    justify-content: space-between;
    flex-direction: column;
}
}

Regards