Hi Support Team.
Thank you for taking time to support me
I’m using xStore theme. But I have a issue with plugin XStore Core. When have new version of that plugin. It auto disable plugin on my website. Then if I try to enable plugin again. All code in the folder /themes/xstore will be remove. My customer very angry about that. Please help me
Do you change the code in theme files wp-content/themes/xstore? You will lose the changes in files after every theme update. If you want to make any changes use child theme https://xstore.helpscoutdocs.com/article/32-child-theme don’t make changes directly in the parent theme files. Also, update the theme first and then update XStore core plugin to the latest versions, don’t update only the theme or only plugin because specific theme version requires specific plugin version that mentioned in the changelog https://xstore.8theme.com/update-history/
I don’t change anything in the source code. But I don’t understand when XStore have a new update. Plugin XStore in my website auto disabled.
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