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Viewing 30 posts - 9,031 through 9,060 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:38

    Hello,

    Your issue was related to an incorrect translation that you made https://prnt.sc/11rl16f
    %s is the argument of the function and if you make mistake during translation it causes a warning. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:33

    Hello,

    You are welcome.
    What about button title https://prnt.sc/11rlc8e You missed that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:28

    Hello,

    Thank you. I passed your issue to our developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:25

    Hello,

    Did you put 0 padding for the column in the column settings? Or you did that for the image element only?
    You need to set 0 padding for the column.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:22

    Hello,

    Because another type of breadcrumbs was set in page settings https://prnt.sc/11rkzu6
    I changed it to inherit the global styles. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 19:20

    Hello,

    Go to Theme Options > WooCommerce > Product catalog > set 3 products per row – it’s for the desktop version. To show 1 product for the mobile for the shop add the below custom to Theme Options > Custom CSS

    @media only screen and (max-width: 480px){
        .products-grid .product {
            width: 100%;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:59

    Hello,

    I created product using single product builder and used Custom HTML block to display recently viewed products on the single product only https://prnt.sc/11rk8vo
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:37

    Hello,

    We can’t connect to your server https://prnt.sc/11rjl4u
    What is the correct FTP host?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:35

    Hello,

    You can’t change the language for one language only. You can change the language for the body and headings for the whole site only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:30

    Hello,

    1) I don’t see that you fixed the mentioned error https://prnt.sc/11rjcm4 Have you contacted the hosting provider?
    2) FTP access is incorrect https://prnt.sc/11rjb7z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:25

    Hello,

    Follow the documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Translate both theme and XStore core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:25

    Hello,

    Go to WooCommerce > Settings > Accounts & Privacy > choose the products type you want to show there https://prnt.sc/11rj8i9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:23
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:22

    Hello,

    which is the plugin to speed up the site best suited to the theme

    I like WPRoket but it’s paid plugin.

    I have always had excessive latency in switching from one page to another, how could this be improved

    Read these tips https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    In elementor you see it correct, from the front end no …

    Elementor plugin cases his styles to .css file. You use cache plugins and they cache all the CSS files. So, if your site is under development then disable all the cache plugins you have, make changes you need and enable cache plugins after that. Or clear all caches you have and browser caceh after every change.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:17

    Hello,

    Go to Theme Options > Header builder > Mobile menu > translate categories title there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:16

    Hello,

    Go to Products > Categories > create categories you need https://prnt.sc/11ritrl
    Then add products to your categories.
    Then add links for the mega menu items to these categories https://prnt.sc/11rixlf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:09

    Hello,

    Provide us with WP Dashboard access. It should be in the WooCommerce plugin translation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:07

    Hello,

    Thank you for your explanation. We are glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:05

    Hello,

    Did you clear the browser cache? Try this extension https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 18:04

    Hello,

    We have removed the previous domain from the list of activations. Do you need to enable page builder for the Static Blocks? Follow the docs https://www.8theme.com/documentation/xstore/support/static-blocks/

    Provide screenshot of the Media library issue and also provide us with WP Dashboard access to site where you have this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:54

    Hello,

    1) You have not translated https://prnt.sc/11rhosi
    2) You uploaded ex_MX translation but did not chose correct language in site settings https://prnt.sc/11rhqpf
    If you want to use default Spanish then translation name should be xstore-es_ES, not xstore-es_MX.
    So, decide what language is correct for you and upload correct translation files and translate them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:40

    Hello,

    1) go to Theme Options > WooCommerce > Shop elements > Sale and out of stock > Enable “Out Of Stock” Label > Off.

    2) Go to Theme Options > WooCommerce > Shop elements > Variation swatches > Swatch Position > Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:37

    Hello,

    1) I don’t see that you fully translated theme and XStore core plugin. Please, translate all the frontend strings in Loco Translate > Themes > XStore and Loco Translate > Plugins > XStore core. Also, the translation of the WooCommerce plugin was missing. I reuploaded it.

    2) Check the font now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:27

    Hello,

    Could you, please, explain in more detail what exactly you want to change: font-size, color , hover color?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:25

    Hello,

    Go to Theme Options > Custom CSS and add the below code

    .et_b_header-contacts.et_element-top-level .contact .contact-icon {
        font-size: 18px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:16

    Hello,

    Add the below code to Theme Options > Custom CSS to avoid this

    .et_element .et-mini-content .product_list_widget li .product-title a {
        white-space: normal;
        text-overflow: unset;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:12

    Hello,

    If I check your site I see the style.css https://prnt.sc/11rgdhw And also I see that you use Cloudflare CDN. Did you clear the CDN cache after changes in child theme style.css?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 17:10

    Hello,

    Go to XStore > File generator > remove file and don’t generate the new one. After that go to Theme Options > Speed Optimization > enable Optimize Frontend CSS option. Use cache plugin and use minification and combine for the CSS of the cache plugin to speed up the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 16:48

    Hello,

    It’s possible to try to align it using Custom CSS only. Provide us with link to page where you have this issue and temporary WP Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2021 at 16:45

    Hello,

    Issue is not related to our theme because the stock class does not change even with the default theme https://prnt.sc/11rf272 So, I would recommend you to contact either WooCommerce or W3 total cache support to get help with this issue. We are able to help with our theme settings only.

    Regards

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    Viewing 9,060 results - 9,031 through 9,060 (of 30,391 total)
Viewing 30 posts - 9,031 through 9,060 (of 30,391 total)
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