I am having an issue with multiple headers, I created 3 headers and set page children to have the correct one, but only the top one is showing the right header, and the child pages are the default header. I have had this issue on another site and added manually, but, there are a lot of pages in this, and getting it working would be good! eg wedding section, all pages on there are child pages and I have had to add manually, but the fishing ection, I have set child pages and none have the right header apart from the fishing home pageSite URL: hidden Theme version: 7.0.1 WooCommerce version: 4.5.2
Thank you so much for contacting us!
We are sharing Video Tutorial with you how to set your header menu in your website.
We are still having issues, we have 4 headers and it is crashing the browser if we try to edit!! Can you test and see why? Is 4 too many for it to cope with, latest php on server and 1024mb RAM
The ability to use child pages to show a header does not work at all. We are having to assign manually, which is a pain!!
1) I see error in the console while trying to edit multiple header https://prnt.sc/11qz4ht
Contact your hosting provider to increase the client_max_body_size to 20Mb.
2) Once you change the limit and fix that error then reply back with the FTP access and we’ll check the child pages issue.
thats done have sent ftp privately, I’m not getting email notifications on this thread
Hosts contacted, they sorted the setting, have created a new user, as that one was locked to my IP only, sorry
Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.
thank you, we really do need this fixing ASAP. also, how do we get email notifications on these posts, as I don’t get any
Take our apologies for the delay. I’ll do my best to speed up the process.
I have enabled notification about answers. Let me know if you get notification about this answer to your email.
thank you! The site is supposed to go live next week and we need to get the new branding we got last night in the header, and at the moment, nothing saves in theme settings!
Sorry for delay, once again, no notifications via email and was logging to to chase as to why no reply!!
I checked your log file and see that you still have the error with the large body and peer closed connection in SSL handshake. So, contact your hosting provider and ask them to check these errors and change server settings to avoid issues while you try to edit the multiple headers.
We checked our mail server and we see that emails sent to james@feel*****.co.uk email. So, check the spam folder of this email.
I have spoken to the hosts who have changed settings, better, but still crashing and not updating/saving properly, they say there’s a jquery plugin in that you must have added to enable deprecated code to work on the site, presumably your theme code? https://www.dropbox.com/s/c03792fmpgdxjfp/Screenshot%202021-04-29%20at%2013.21.52.png?dl=0 see screenshot
PS, the option to be notified by email only shows if you edit a comment, not when making it, might need fixing in your support system as not obvious
Update, if you try editing multiple headers, nothing saves, it just hangs, can you give specific instructions for any hosting changes or is the error in your code?
Your hosting provider should increase body size limit to allow saving of the multiple headers that have a lot of conditions.
when you say conditions, do you mean where I had to specify dozens of pages to show headers as the child page option didn’t work. If I remove those, will it work?
Please, contact your hosting provider and ask to set client_max_body_size 20M;
It will fix your issue with saving.
the hosts say it’s already set , and that the site does not use nginx
Am I better abandoning x-store for this site and looking at another theme that can cope with multiple headers?
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