Hello,
Check now, please.
Regards
Hello,
Check now, please.
Regards
Hello,
Change the columns number in the menu settings https://prnt.sc/1271k43 it will change the width of the menu container. Check now.
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Hello,
Thank you. It seems that Customizer has some limit for the number of select items. Unfortunately, we don’t have quick fix for this issue. So, we would recommend you use the Custom Link field to add link to your page. Follow our updates and changelog and you’ll be able to change custom link to page once we fix and release an update with the fix.
Regards
Hello,
Do you have backup of the DB before these changes? Could you restore it?
Regards
Hello,
Sorry for such a long work on this issue, developers can’t find the exact reason of the issue. But they are still working on this problem and need a little bit more time.
Regards
Hello,
Did you made any manipulation with the DataBase (reset or something)? Maybe enabled any plugin that has deal with the DB? Or switched theme from child to parent?
Do you have backup of your DB before the reset?
Regards
Hello,
Could you, please, provide us with FTP access? We’ll check the issue in more detail.
Regards
Hello,
You did not set the shop page https://prnt.sc/125lfp6 I have chosen it in the WooCommerce > Settings > Products. Check the header now.
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Hello,
I don’t blame you in any way, maybe you understood my words in a different way than I meant, then take my apologies. I just try to explain that that function gives different results about server limits on different pages and it’s not related to the theme because it happens even with the default WordPress theme.
We do understand the issue with the theme speed and your disappointment about this and our team is working hard to improve it. Unfortunately, major theme update with radical speed improvement planned only for July – August because we need to test everything and keep all the features that theme has.
Regards
Hello,
I added the below custom to child theme style.css to align categories.
.category-grid img {
width: auto;
max-height: 200px;
}
.category-grid a {
min-height: 200px;
display: flex;
flex-direction: column;
justify-content: space-between;
}
Check now.
Regards
Hello,
You can create menus at Appearance > Menus https://www.8theme.com/documentation/docs/general-information/
To choose that menu to show in your header go to Theme Options > Header builder > edit the menu element and choose the menu you would like to show there. Watch the video tutorials for the header builder here https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Regards
Hello,
Check now. I just updated theme to the latest version.
Regards
Hello,
You are welcome.
Go to Theme Options > Header builder > edit the menu element and use Content zoom option https://prnt.sc/125jie0
Regards
Hello,
1) You use featured image with 19px height. It’s very small. It would better to create and use image 300x300px at least. Or add the below custom to add min height for the product images
.content-product .product-content-image {
min-height: 200px;
display: flex;
justify-content: center;
align-items: center;
min-width: 200px;
}
.content-product .product-content-image img {
width: auto;
}
2) Create image 300x300px at least, for example https://prnt.sc/125jdr9 . 82x19px is too small image. There is no option to hide the featured image from the product gallery.
3), 4), 5) We don’t have such option. You can try to implement this using additional customization and WooCommerce hooks https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ if you have PHP skills or submit additional customization request here.
Regards
Hello,
Our developers were able to replicate the issue with styles on the test server, so they will start to work on the issue tomorrow.
You provided cPanel access but I need FTP access to ambixperfumes WP installation only. So, provide us with FTP host, FTP username and FTP password.
Regards
Hello,
Go to Elementor site settings while editing home page for example > Lightbox > disable lightbox for images https://gyazo.com/b6cf925f51d4a2ba00c98aa929ea4482
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Hello,
Use cache plugin for these purposes and enable minification for both.
Regards
Hello,
You use different margin-top for the elements:
firs element has 23px of the top margin https://prnt.sc/125i59y the next one – 0 px. So, use the same margin for all of them.
To fix the title add the below code to Theme Options > Custom CSS > mobile CSS
.page-heading .title :before, .page-heading .title :after {
zoom: .5;
}
.page-wrapper .page-heading .title {
font-size: 30px;
}
Regards
Hello,
When you use Elementor editor then Elementor plugin displays inline styles. Once you save post and check the frontend Elementor uses the css file https://prnt.sc/125hx1n that includes all your styles. That’s why if you don’t clear browser cache + WPRoket cache + CDN cache you’ll see the out of date cached version of css file that does not include your changes. That’s why you need to clear all these caches after your changes. And it’s not related to the theme but how Elementor plugin works.
You can change the CSS Print Method of the Elementor settings https://prnt.sc/125hzrh and don’t save styles to file but use inline styles but it will slow down the site. So, choose what is better for you.
Regards
Hello,
It’s because of paragraphs that you have there https://prnt.sc/125hnx4
Use inline styles, don’t add paragraphs in the style tag.
Regards
Hello,
You are welcome.
Contact your hosting provider and try to reduce the server response time.
Regards
Hello,
I see. Go it. I passed issue to our developers. I’ll inform you once they fix the issue.
Regards
Hello,
Thank you for using our theme!
Could you, please, provide us with WP Dashboard access to your site and screenshot of the area where cart is missing for better undersanding?
Regards
Hello,
Go to Theme Options > Header builder > Cart > change the Mini-Cart Promo Message.
Regards
Hello,
We do understand you. It’s added as the Newsletter element to the header. So, go to Theme Options > Header builder > delete Newsletter element from the header content, for example – https://prnt.sc/wkqx88
Regards
Hello,
Can’t log in to your Dashboard to check the settings https://prnt.sc/125e0ol . Could you, please, provide correct access?
Regards
Hello,
I don’t see recent errors that could cause the mentioned problem. Besides, I don’t see error while editing theme options or export the orders https://gyazo.com/ee4562dc28764aef9824159b42a57c03
Regards
Hello,
Could you, please, reply to me once you get the issue and don’t clear the cache? We need to inspect the problem when the site is broken to be able to find the reason of the problem.
At this moment mobile version is ok https://gyazo.com/026845a51735acf62493396e8b725c43
And then provide also FTP access.
Regards
Hello,
Add the below code to Theme Options > Custom CSS
.et-mobile-panel .et_column {
flex: 1 0 16%;
}
Regards
Hello,
Did you check the default WooCommerce search widget? Do you have this issue with the default widget and default Storefront theme, not with the XStore?
Regards