Hello,

Could you, please, reply to me once you get the issue and don’t clear the cache? We need to inspect the problem when the site is broken to be able to find the reason of the problem.
At this moment mobile version is ok https://gyazo.com/026845a51735acf62493396e8b725c43
And then provide also FTP access.

Regards

Hello,

Did you check the default WooCommerce search widget? Do you have this issue with the default widget and default Storefront theme, not with the XStore?

Regards

Hello,

Your header created XStore header builder. To add the widget’s element to the top header go to Theme Options > Header builder edit connection block of the top header and just add the widget’s element https://gyazo.com/f288f2a5ca4030d2fcc3db77094d431b In the Widgets settings choose the widget area you want to show there https://prnt.sc/125bwdr

Regards

Hello,

Create header for the other language using Multiple header option https://prnt.sc/1259dmm and then edit menu of this header and choose the one you want to show there https://prnt.sc/1259hfz

Regards

Hello,

Take our apologies for the delay in answering.
1) Use multiple headers option to create header for the EN version https://prnt.sc/1258p58 and choose the menu you want to show there https://prnt.sc/1258qy3
2) Create translation of the footer for the EN version https://prnt.sc/1258sx2

Regards

Hello,

Thank you for using our theme.
Yes, theme supports Dokan light and pro versions. If you face any compatibility issue feel free to post them and we’ll do our best to fix.

Regards

Hello,

1) Link that you provided displays brands, not the mega menu I suppose.
2) Change permissions of our user to admin. We can’t check the menu settings and theme options with existing user permissions https://prnt.sc/12584zh

Regards

Hello,

What version of the XStore theme and XStore core plugin do you use? I suppose that issue may appear if either theme or plugin is not the latest version. So, make sure that both are updated, not just one of them.

Regards

Hello,

Really? Because I don’t see Storefront theme in the list of themes you have https://prnt.sc/125738x
And once I install and try with it I see the same shipping methods https://prnt.sc/12579mb https://prnt.sc/1257bri
So, explain in more detail what exactly does work differently with our theme than with the Storefront?

Regards

Hello,

Provide us with correct WP Dashboard access to check the Dark button settings and find out why it does not work for you.

Regards

Hello,

You can use WooCommerce default option and change status to backorder https://prnt.sc/1256d7w

Regards

Hello,

We are working on major theme update to reduce the number of requests while you using customizer and make it faster. We need more time to finish development of the major version and can’t upload it to your site because of the bugs that we test. Probably update will be in July. So, we would be grateful if you could wait for the update or we are ready to give you refund.

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.et-mini-content-opened #ht-ctc-chat {
    display: none;
}

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.content-product .stock {
    bottom: 0;
    top: auto;
}

Let me know if it looks ok for you after that.

Regards

Hello,

Go to Theme Options > Speed optimization > Image display type > Choose Default. Let me know if it helps.

Regards