Page 293 – 8theme.com

Forum Replies Created

Viewing 30 posts - 8,761 through 8,790 (of 30,337 total)

← 1 2 3 … 292 293 294 … 1,010 1,011 1,012 →

Olga Barlow

Participant

May 5, 2021 at 16:31

Hello,

We don’t have documentation for this, unfortunately.
Anyway, it’s very simple. Once you enable builder in XStore > Email builder you are redirected to page where you could create email templates or edit pre-created https://prnt.sc/12j3gfi
You can choose/change the email type in the right corner, at the left side you have elements that you can drag&drop to email area and style according to your needs https://gyazo.com/657d545eeef52522ade7bf333689a68f

Regards

#286477 Copied In reply to: Documentation for email Builder for Woocommerce

Olga Barlow

Participant

May 5, 2021 at 16:26

Hello,

Sorry for the delay in answering.

1) Could you, please, share your solution? Maybe it will be useful for other users.
2) Provide us with WP Dashboard and FTP access to site where you use Nitropack? We’ll check and try to help you.

Regards

#286475 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Olga Barlow

Participant

May 5, 2021 at 16:23

Hello,

Use site preloader to show the site only once full page is loaded (Theme Options > General > Site preloader). It helps you to avoid situations when you see changes of the page content during page loading. That flip effect related to the loading of the font file, at the start, it loads the default font, then your custom font is loaded and you’ll get it, we can do nothing with this. You may also try the cache plugin and font preload option, as the WPRoket plugin has for example https://prnt.sc/12j389f

Regards

#286473 Copied In reply to: Font-Flickering when going to website

Olga Barlow

Participant

May 5, 2021 at 16:18

Hello,

You can add this color as the attribute for your product but don’t use it for the variations https://prnt.sc/12j30oj Then you’ll get this product while filtering but this color won’t appear in the product variations.

Regards

#286472 Copied In reply to: Multicolor and bicolor

Olga Barlow

Participant

May 5, 2021 at 16:13

Hello,

If the product does not have a price WooCommerce displays Read more button on the grid that links to the single product page, this is the default WooCommerce option and WooCommerce does not have settings to change the link for that button. If you want to change the text you can use translation files https://prnt.sc/12j2ge5 But it does not change the link itself.
If you want to replace the default WooCommerce button with the custom button that will allow you to download anything it requires additional customization. You can submit customization request here because customization is outside the basic support.

Regards

#286471 Copied In reply to: Read More button can’t change

Olga Barlow

Participant

May 5, 2021 at 15:39

Hello,

Sorry for the misunderstanding. Looks that this is a theme bug. We’ll try to fix it in the next theme update.

Regards

#286466 Copied In reply to: Custumizer static block header newsletter .. selection not available .

Olga Barlow

Participant

May 5, 2021 at 15:34

Hello,

If you use Apache then change LimitRequestBody http://httpd.apache.org/docs/2.2/mod/core.html#limitrequestbody
If your hosting provider really increased that limit then you should not have the following error in the server error logs
*5398722 client intended to send too large body: 302015041 bytes, client: *.*.*.**, server: feel.construction, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", host: "fe******ion", referrer: "https://********/wp-admin/customize.php?autofocus%5Bpanel%5D=header-builder"
So, ask if they really increased the LimitRequestBody to 10 or 20MB, try to edit headers after that. If you get the error then check the server error logs again and provide us these logs.

Regards

#286464 Copied In reply to: multiple headers menu issue on child pages

Olga Barlow

Participant

May 5, 2021 at 15:27

Hello,

Go to WPML > Languages > enable Language filtering for AJAX operations option. Let me know if it helps.

Regards

#286462 Copied In reply to: Grid WPML

Olga Barlow

Participant

May 5, 2021 at 15:14

Hello,

1) Provide us with server error logs and FTP access, please.
2) You edited shop page static block but checked the home page. Of course you won’t see changes. Edit the home page section if you want to change that. Shop page block changes are there https://atollshop.com/shop/

Regards

#286459 Copied In reply to: 404 THAT PAGE CAN’T BE FOUND

Olga Barlow

Participant

May 5, 2021 at 15:04

Hello,

Could you, please, tell me your actions to reproduce the mentioned issue? Because I don’t see problem with the mentioned category https://prnt.sc/12j0fie

Regards

#286457 Copied In reply to: XStore css issue in shop categories

Olga Barlow

Participant

May 5, 2021 at 15:02

Hello,

Thank you.

1) If I test your site I see only one file https://prnt.sc/12j08cb and this is WordPress core file, we can do nothing with that.

2) Read this post https://www.corewebvitals.io/pagespeed/fix-avoid-excessive-dom-size-lighthouse

Regards

#286456 Copied In reply to: Nitro pack Problem with xstore settings
Olga Barlow

Participant

May 5, 2021 at 14:45
Hello,

Take my apologies for the misunderstanding of our support member.
To show 0 rating:
1) Copy plugins/woocommerce/templates/single-product/rating.php
to
themes/your-child-theme-name/woocommerce/single-product/rating.php

Find if ( $rating_count >= 0 ) : ?> and change to if ( $rating_count >= 0 ) : ?>

2) Add the below code to child theme functions.php

add_filter('woocommerce_product_get_rating_html', function($html, $rating, $count) { if ( $count > 0) return $html; $label = sprintf( __( 'Rated %s out of 5', 'woocommerce' ), $rating ); $html = '<div class="star-rating" role="img" aria-label="' . esc_attr( $label ) . '">' . wc_get_star_rating_html( $rating, $count ) . '</div>'; return $html; }, 10, 3);

Save changes.

Regards
#286455 Copied In reply to: How to show Reviews (0) on Single Product Builder product page
Olga Barlow

Participant

May 5, 2021 at 14:06

Hello,

We have added custom code to child theme. Check now.

Regards

#286453 Copied In reply to: Show quantity and add to cart button for bundle products

Olga Barlow

Participant

May 5, 2021 at 13:49

Hello,

1) We don’t have pre-created templates for the emails that come from Germanized but you can create them using Add new option and choose the template you create email for https://prnt.sc/12ix0qf and add elements you want to show for that email
Is any template missing here https://prnt.sc/12ix32d ?

2) I don’t see a delivery time option on your checkout page https://prnt.sc/12ix7w4
Could you, please, enable it and we’ll check our email template with this.

Regards

#286451 Copied In reply to: Delivery time in email builder

Olga Barlow

Participant

May 5, 2021 at 12:55

Hello, @Marc_Savall

What do you mean by “another licence from GPLPlus”? If you need to activate theme for the dev site you can use the same license that you use for the production. I suppose that “another license from GPLPlus” means that you used nulled version of theme. In this case, you need to reactivate theme using your official purchase code and clear cache using check again link https://prnt.sc/12iv5dr
Update theme after that. I reactivated theme on your site, so try to update theme now.

Regards

#286442 Copied In reply to: Theme Update Error

Olga Barlow

Participant

May 5, 2021 at 12:47

Hello,

We sent a link to download the theme and 2 plugins to your registration email.

Regards

#286441 Copied In reply to: Mobile Version
Olga Barlow

Participant

May 5, 2021 at 12:35
Hello,

We’ll fix it in the next update. Add the below code to Theme Options > Custom CSS to fix it on your site

.page-wrapper .alignright > img, .page-wrapper img.alignright { float: right; }

Regards
#286438 Copied In reply to: Image Alignright no longer functions after upgrade to v 6.3.2
Olga Barlow

Participant

May 5, 2021 at 12:28

Hello,

Could you, please, provide us with a video of the issue for better understanding?

Regards

#286432 Copied In reply to: ios 14.5 and content flickering/hiding

Olga Barlow

Participant

May 5, 2021 at 12:24

Hello,

We overwrite some WooCommerce files, so these actions may not work. Do you want to hide the featured image from the catalog and single product? Provide us with WP Dashboard and FTP access to your site to check and help you.

Regards

#286431 Copied In reply to: Hide product image

Olga Barlow

Participant

May 5, 2021 at 12:15

Hello,

1) If you want to edit slider content itself you can do this fom Revolution Slider > edit slider that you use on the home page. If you want to show another slider for the home page go to Pages > edit home page and scroll down to 8theme page settings > Show revolution slider instead of breadcrumbs and page title > choose the slider you want to show https://prnt.sc/12itc3f

2) Go to Appearance > Widgets > add an empty text widget to Left side top bar widget area to remove demo content (lang/currency).

3) Go to Theme Options > Header settings > Breadcrumbs > Breadcrumbs background > change or remove image.

Regards

#286427 Copied In reply to: RevSlider not showing

Olga Barlow

Participant

May 5, 2021 at 12:07

Hello,

Provide us with link to site where you have the issue. Do you mean that header does not appear over the page content?

Regards

#286425 Copied In reply to: Margin top

Olga Barlow

Participant

May 5, 2021 at 12:05

Hello,

We need to check versions of plugins that you use at least. If you don’t want to provide FTP then provide WP Dashboard access at least. Create a temporary user with admin permissions (Users > Add new) and you’ll be able to remove it once we check and help you.

Regards

#286424 Copied In reply to: woopress version 5.7.1

Olga Barlow

Participant

May 5, 2021 at 09:42

Hello,

Keep variation swatches option disabled https://prnt.sc/12imcql if you don’t use it for the attributes and use only default select types for all the attributes https://prnt.sc/12imdrt

Check the button now.

Regards

#286400 Copied In reply to: Select Options at Shop Page not working

Olga Barlow

Participant

May 5, 2021 at 08:31

Hello,

Provide us with link to page where you use custom add to cart link and temporary WP Dashboard access. We’ll check.

Regards

#286383 Copied In reply to: Ajax Add to Cart on a URL without refreshing page

Olga Barlow

Participant

April 30, 2021 at 15:19

Hello,

Check now, please.

Regards

#285949 Copied In reply to: Loss of sections of products on home page since upgrading theme and plugin

Olga Barlow

Participant

April 30, 2021 at 15:11

Hello,

Did you check this https://prnt.sc/12b670d using preview or real email?

Regards

#285946 Copied In reply to: Delivery time in email builder

Olga Barlow

Participant

April 30, 2021 at 15:07

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

Regards

#285945 Copied In reply to: There has been a critical error on this website.
Olga Barlow

Participant

April 30, 2021 at 15:06
Hello,

Add the below custom to Theme Options > Custom CSS to change weight and size

.open-filters-btn a i { font-weight: bold; font-size: 20px; }

Regards
#285944 Copied In reply to: FILTERS Widget Icon Size – How to make it BOLD and Bigger?
Olga Barlow

Participant

April 30, 2021 at 14:59

Hello,

There is no such option in the free version of plugin. Only premium version plugin includes this as we can see https://yithemes.com/themes/plugins/yith-woocommerce-wishlist/

Regards

#285941 Copied In reply to: YITH WooCommerce Wishlist

Olga Barlow

Participant

April 30, 2021 at 14:57

Hello,

We don’t have such option in our theme, unfortunately. If you want to implement this by additional customization submit customization request here.

Regards

Regards

#285940 Copied In reply to: support for customizations
← 1 2 3 … 292 293 294 … 1,010 1,011 1,012 →

Viewing 8,790 results - 8,761 through 8,790 (of 30,337 total)

Viewing 30 posts - 8,761 through 8,790 (of 30,337 total)

← 1 2 3 … 292 293 294 … 1,010 1,011 1,012 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection