Woopress version 5.7.1 - by menichetti - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: menichetti
    menichetti
    Participant
    April 29, 2021 at 18:13

    good afternoon
    When are they going to get the update from thema, to be able to update worpress-responsive to the latest version? 5.7.1

    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 30, 2021 at 08:44

    Hello,

    You are able to update WordPress and WooCommerce to the latest versions. If you face any compatibility issues just tell us and provide WP Dashboard and FTP access. We’ll help you to fix them.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    April 30, 2021 at 10:09

    Good Morning
    installed worpress 5.7.1 and when I open woocomerce says that it is not compatible, also the plugins are not updated or give an error

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 30, 2021 at 10:50

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check and help you.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    May 2, 2021 at 11:18

    Good Morning
    Because in the network there are numerous attacks on websites, we do not supply our access codes, we thank that option, we attach an image capture, where it is reflected which is your latest version compatible with worpress, thanking you to provide us with an update for the version of worpress 5.7.1. a greeting We can only attach screenshots if they help you solve our problem

    https://prnt.sc/12dyplm

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2021 at 12:05

    Hello,

    We need to check versions of plugins that you use at least. If you don’t want to provide FTP then provide WP Dashboard access at least. Create a temporary user with admin permissions (Users > Add new) and you’ll be able to remove it once we check and help you.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    May 17, 2021 at 17:59

    good morning
    you have stopped being in forest themes, what happened to the support and updates?

    https://prnt.sc/131l8f5

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 17, 2021 at 18:29

    Hello,

    Read this topic https://www.8theme.com/topic/unable-to-download-and-update-to-royal-theme-6-3-2/
    We could make the discount for you if you decide to buy a subscription.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    May 17, 2021 at 19:10

    What discount could they apply to me?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 18, 2021 at 10:29

    Hello,

    We could offer a 20% discount for you.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    May 23, 2021 at 12:28

    good morning
    How can I add this, under add product?
    https://prnt.sc/13avm27
    https://prnt.sc/13avq8b

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2021 at 10:58

    Hello,

    We don’t have such option in our theme, unfortunately. So, you need to look for third-party plugins to implement this.

    Regards

    Avatar: menichetti
    menichetti
    Participant
    July 1, 2021 at 10:02

    good morning
    Generate me the payment of 20%, to update

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 15:37

    Hello,

    Sorry, don’t understand your question. Are you talking about a promo banner on our site that offers you discount for the subscription?

    Regards

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