Forum Replies Created

Viewing 30 posts - 8,191 through 8,220 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 26, 2021 at 08:09

    Hello,

    Use the woocommerce_after_shop_loop_item hook in child theme functions.php if you want to show additional content after the price https://www.businessbloomer.com/woocommerce-visual-hook-guide-archiveshopcat-page/
    For example
    add_action ( 'woocommerce_after_shop_loop_item', 'custom_function' ) ;

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 26, 2021 at 07:58

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. Don’t restore the backup. We want to check your site first.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 16:46

    Hello,

    You are welcome.
    1) Add the below code to Theme Options > Custom CSS

    .single-product .et-or-wrapper, .single-product div.quantity, .single-product .single_add_to_cart_button.button:not(.et-single-buy-now) {
        display: none !important;
    }

    2) Use Latin characters for the attribute slug https://prnt.sc/13eh8ww and also for the terms slugs. I suppose your language in the slug field causes the issue.

    4) This is how the WooCommerce plugin works, we can do nothing with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 16:39

    Hello,

    For what element on the checkout page do you want to add margin? Could you, please, provide the screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 15:27

    Hello,

    1) Do you want to hide Add to cart button and q-ty and keep Buy now button only? Or you want to hide add to cart but keep q-ty and buy now button?

    2) Use variation swatches to change the select to colors https://youtu.be/LgzC4iK-j6A

    3) Translate XStore theme and also XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 15:15

    Hello,

    Thank you. I passed access to our developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 15:12

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 14:42

    Hello,

    Please, never provide private information our of the Private content area! Because then it’s visible for all the visitors.
    1) Issue is caused by builder of the WooLentor – WooCommerce Elementor Addons + Builder plugin. If option is disabled https://gyazo.com/0b220cf18c2fe14550d471e6044417d4 everything works fine. Contact plugin author to fix the issue with the double popup.

    2), 3) Provide us with link to product where you have the mentioned issue, please. And don’t forget about FTP access to your site if you still have a problem with the gallery and related products after disabling the option of the mentioned plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 13:09

    Hello,

    So, could you, please, create a staging site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 13:06

    Hello,

    So, what about FTP? I see WP Dashboard access only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 13:01

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 13:01

    Hello,

    I checked your site and don’t see the problem. Could you, please, provide us with screenshots of issue for better understanding? Use Gyazo or Lightshot screenshot free tool to share screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:59

    Hello,

    1) We can’t connect to your FTP. Could you, please, provide us with correct access to your FTP?
    2) It seems that WPBakery page builder removed description in one of the latest updates because it does not display description even with the default WP theme. You can enable it on the staging site and check by yourself.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:50

    Hello,

    There is no special option for this but you can add the below custom to add the border

    .content-product .product-content-image {
        border: 1px solid #dedede;
    }

    If you want to implement this for all the products (home page, shop) then add the custom to Theme Options > Custom CSS. If you want to add for the home page only then use Custom CSS option of the page while editing page using Elementor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:47

    Hello,

    You can upload custom font from XStore > Custom Fonts.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:44

    Hello,

    If you use third-party plugin to implement this then contact plugin author to get help with your question. We are not developers of that plugin to improve it or fix it, so we can do nothing from theme side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:40

    Hello,

    Provide us with temporary WP Dashboard access to your site, please. We need to add some custom code and improve existing custom that you have to display it right.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:35

    Hello,

    1) I see that you use Elementor. Edit any page using Elementor and go to Site settings > Lightbox and disable Image lightbox option https://prnt.sc/13cscer
    2), 3) Provide us with WP Dashboard and FTP access to take a closer look at the issue. Also, create product with the gallery to allow us to check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:18

    Hello,

    You are welcome.
    I enabled this option Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On because you told us that it was enabled but it was not. And also I disabled statically.io plugin because it caused js errors in default WordPress files on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:16

    Hello,

    Because of your custom https://prnt.sc/13e5652

    .wpb_animate_when_almost_visible.wpb_fadeIn.fadeIn.wpb_column.vc_column_container.vc_col-sm-4.et_custom_uniqid_new_606608c507562.mpc-column.wpb_start_animation.animated {
        position: relative;
        top: -52px;
    }

    What’s this? Why do you use such global classes and why do you need position: relative; and top: -52px; for that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:12

    Hello,

    Go to Theme Options > WooCommerce > Cart page > empty cart content > translate text or change the content according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:10

    Hello,

    In case you use attributes for the simple product then WooCommerce displays them in the Additional information tab https://prnt.sc/13e4vx6 It was disabled in the tabs settings https://prnt.sc/13e4xwc .
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:05

    Hello,

    I see that you use cache plugin. Did you clear the cache after disabling it?
    Provide us with WP Dashboard access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:04

    Hello,

    Please, don’t ask the same question in different topics https://www.8theme.com/topic/paypal-button-coming-on-on-addtocart-chart/#post-288803

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 12:03

    Hello,

    Do you use the cache plugin or CDN? Change the static block content using Elementor editor https://www.8theme.com/documentation/xstore/support/static-blocks/ and then clear the CDN, cache plugin and browser caches.
    If you use External file type in Elementor options https://gyazo.com/c6e558a59a1c8959909d0efde43d7c1f then Elementor saves styles to file and browser, CDN and cache plugin cache this file and you need to flush the cache to implement settings. Or choose the Internal embedding in the Elementor setting to use inline styles. But I would recommend the first way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:56

    Hello,

    1) You can use our email builder (XStore > Elamil builder > enable and edit the template you need)
    2) Or customize WooCommerce templates https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
    Choose the way most suitable for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:54

    Hello,

    Attribute filter widgets appear and display attributes only if products from the category have these atrributes. For example,
    https://xstore.8theme.com/demos/wedding/product-category/woman/ has filter by size because products have this attribute but there is no filter by color but bouquets category
    https://xstore.8theme.com/demos/wedding/product-category/bouquets/ has filter by color but does not have filter by size because products use the color attribute and do not have size attributes. At the same time both filters are added to the filters area https://gyazo.com/6dc9bcc40cd5fa31d57617233f2b53cc and WooCommerce displays only filters that products have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:43

    Hello,

    You are welcome.
    Clear cache and check the QV featured image. It should be there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:42

    Hello,

    Issue comes from WooLentor – WooCommerce Elementor Addons + Builder plugin. Once I disable WooCommerce Template builder option of plugin there is no double popup. So, contact plugin author and ask them to check the issue and fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:29

    Hello,

    Sorry for the delay in answering.
    You use third-party plugins https://prnt.sc/139b9tg that use custom Ajax add to cart and they do not check success/error results and show the added_to_cart trigger in any case.
    So, you may contact the plugin author and ask them to improve the code and use the “success” result instead of the “complete” because “complete” appears after any result.

    Or you may disable Ajax add to cart in Theme Options > WooCommerce > Single product > single product layout and you’ll get page refresh after adding to cart and there won’t be green notification.

    Or we can hide green notification using custom styles
    .et-notify {display: none }
    but you won’t get it even if your item is successfully added to the cart.

    So, choose the solution that suits your needs most of all.

    Regards

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Viewing 30 posts - 8,191 through 8,220 (of 30,391 total)
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