Forum Replies Created

Viewing 30 posts - 8,221 through 8,250 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:05

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 11:04

    Hello,

    Try to add the below code to Theme Options > Custom CSS

    .et-cart-quantity.count-0~.et-mini-content .woocommerce-mini-cart__footer {
        display: flex;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 10:58

    Hello,

    We don’t have such option in our theme, unfortunately. So, you need to look for third-party plugins to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 09:51

    Hello,

    We have checked your system and don’t see problem with the email notification. Did you check the Spam folder?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 09:41

    Hello,

    Thank you. Check the cart now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 09:02

    Hello,

    Disable and remove XStore Core plugin and then install it again from XStore > plugin installer. Check the product sliders after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2021 at 08:59

    Hello,

    We’ll add these options in the next theme update (within a few next days).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 22:12

    Hello,

    It looks that you used File generator option (XStore > File generator) but did not enabled all the necessary styles for the WooCommerce and widgets. If you are not very familiar with theme styles it would be better to go to XStore > File generator and just remove the generated file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 22:05

    Hello,

    Provide us with WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 22:01

    Hello,

    Don’t stretch sections and rows to full-width https://prnt.sc/13d5ksl if you want to have content with the container width. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:49

    Hello,

    This is not the default payment and you need third-party plugin to integrate it, for example https://woocommerce.com/products/klarna-payments/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:47

    Hello,

    But you told that you don’t have backup. I have updated theme to the latest version and don’t see any issues with the theme styles or custom CSS. Everything works. So, probably some issue happened with your DB during the update if you lost the styles.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:36

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:35

    Hello,

    Check the server error log. What errors do you have there?
    Could you, please, provide us with temporary WP Dashboard access and the error logs?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:34

    Hello,

    1) I passed the issue to developers.
    2) Your screenshot is broken. Provide the correct one, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 21:17

    Hello,

    That’s very bad that you did not check the staging site before the production site update.
    *Settings
    1) I don’t see problem with that text https://prnt.sc/13cuyyu Do you use iPhone? Do you have this issue on an Android device? Try to remove “-” between numbers.
    2), 3) Check now.

    **Translation
    1), 2), 4), 9) Done
    3) Use theme translation files https://gyazo.com/59b9cea08b744d86bc874a6813d2c4c0
    https://gyazo.com/c81d030400394cb5b3db4473112e0277
    5) Use theme and XStore core translation files
    6) It’s WooCommerce plugin translation https://prnt.sc/13d3wqx
    7) Theme translation https://prnt.sc/13d3yr1
    8) Theme translation https://gyazo.com/9b776d79821b06d89214bc848b64027c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:34

    Hello, @tetiana_ilina

    You posted a lot of links on 1 topic and the system moved it to spam. Please, don’t add more than 10 links on the same topic. Create few topics for different issues you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:30

    Hello,

    Could you, please, explain in more detail where exactly on the product category you want to show text and what text do you want to show? Maybe provide screenshot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:28

    Hello,

    Do you want to disable it for the mini-cart only or for the single product page too?
    Check the Paypal plugin settings to control the appearance of that button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:27

    Hello,

    We don’t have option to change logo for the mobile or cart/account colors for the mobile only, unfortunately. So, would suggest you to change the header bg color to white for the mobile device.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:21

    Hello,

    I improved the Custom CSS that you had. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:13

    Hello,

    We don’t have such option in our theme, unfortunately. You can submit feature request here https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to implement this.

    At this moment you can use the image type and just upload the color image for your attribute term.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:11

    Hello,

    Provide us with FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:08

    Hello,

    I see that you use a different header for the home page than the header for the other pages. Do you use the multiple headers option? https://youtu.be/BpeXfzNwkOc
    If yes, so either remove the home page header or edit not just default header but also the home page header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:02

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 17:02

    Hello,

    Enable the appropriate hover effect to get add to cart over the price https://prnt.sc/13ct3ii
    Check the QV image now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:46

    Hello,

    I checked your shop page and don’t see the mentioned issue https://gyazo.com/f46b82b8aa6212f24a9740fe3068dcc7
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:44

    Hello,

    Do you use the Product Status filter widget on these pages?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:42

    Hello,

    Look, you have the row that includes 2 columns:
    1) Categories 2) products. If you check the site using mobile device your columns display one below another:
    1) Categories
    2) products
    If you want to change this order for the mobile and show the products first then use WPBakery settings https://prnt.sc/13csmfu

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:37

    Hello,

    This demo uses the multiple header option https://youtu.be/BpeXfzNwkOc So, change not just the default header logo but also the home page header logo or remove that header if you don’t need the separate header for the home page with the overlap effect.

    Regards

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Viewing 30 posts - 8,221 through 8,250 (of 30,337 total)
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