Forum Replies Created

Viewing 30 posts - 8,011 through 8,040 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:33

    Hello,

    Provide us with FTP access to your site, please.
    We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:26

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:21

    Hello,

    Elementor generated these files automatically. Contact Elementor plugin author to get detailed information about creating of these files and to find out what options save to files. We are theme developers and we just use their default functions to add new options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:18

    Hello,

    It depends on the number of support requests. I suppose that we need access for a day to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:16

    Hello,

    What about SSL https://prnt.sc/13ptx9r ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:56

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:54

    Hello,

    Could you, please, provide us with FTP access to your site, please?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:43

    Hello,

    Ok. Feel free to ask if you face any issues with the translation once you finish.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:41

    Hello,

    [vc_row equal_height="yes" content_placement="middle" et_uniqid="et_custom_uniqid_5f748575557ab" _et_uniqid="et_custom_uniqid_new_5f74857561276"][vc_column align="center" mob_align="center" et_uniqid="et_custom_uniqid_5f74809d0da79" css=".vc_custom_1601471801197{padding-top: 160px !important;padding-right: 50px !important;padding-bottom: 150px !important;padding-left: 50px !important;background: #ffffff url(https://xstore.8theme.com/wp-content/uploads/2020/09/newsletter-pattern.png?id=6808) !important;}" _et_uniqid="et_custom_uniqid_new_5f74852b0dc87" offset="vc_col-lg-6 vc_col-md-6" css_sm=".vc_custom_1601471801199{padding-top: 100px !important;padding-right: 30px !important;padding-bottom: 100px !important;padding-left: 30px !important;}"][vc_custom_heading text="Let’s Stay in Touch!" font_container="tag:h2|font_size:30px|text_align:center|color:%23222222|line_height:1.3" google_fonts="font_family:Lato-Regular%3A|font_style:900%20bold%20regular%3A900%3Anormal"][vc_column_text]</p>
    <p style="font-size: 16px;">At sem a enim eu vulputate nullam convallis Iaculis vitae odio faucibus adipiscing urna.</p>
    <p>[/vc_column_text][vc_column_text el_class="et-mailchimp classic-button"][mc4wp_form id="128"][/vc_column_text][/vc_column][vc_column background_position="center_top" et_uniqid="et_custom_uniqid_5f74801129994" css=".vc_custom_1601471760816{background: #ffffff url(https://xstore.8theme.com/wp-content/uploads/2020/09/newsletter-girl.jpg?id=6807) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" _et_uniqid="et_custom_uniqid_new_5f7484ff287e7" offset="vc_col-lg-6 vc_col-md-6"][vc_empty_space height="495px"][/vc_column][/vc_row]

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:39

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll take a closer look at your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 11:37

    Hello,

    Access that you provided does not work https://gyazo.com/f9a471537c79eaaba5b0f3a1c111a719

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 10:37

    Hello,

    Our theme does not have that switcher by default. Did you implement that with additional customization?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 10:24

    Hello,

    We don’t develop mobile app. You can submit request to WPKraken team and ask if they develop such apps.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 10:22

    Hello,

    1) We can’t log in to your Dashboard https://gyazo.com/54cd69f8249c01ff86a0c3030df705eb
    2) Use Gyazo free tool to make screenshots and share links to your screenshots in the topic private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 10:21

    Hello,

    Test now, please. We have made some improvements in et-core-plugin/app/controllers/shortcodes/brands.php

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 09:55

    Hello,

    Ok. Fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 09:48

    Hello,

    I checked the mini cart issue that you sent and it looks ok. I don’t see problem with that. If you have problem with other styles provide screenshots of the issues for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 09:45

    Hello,

    The general breadcrumbs option is for all the pages, posts on the site. If you enabled the special option for the single product title and moved it from breadcrumbs to product content then h1 tag with title appears in the product content https://gyazo.com/ad0cfdc1e161ea75d7d9a28a14fee07f for the single product because this option has more priority, not in the breadcrumbs. Inspect product using the dev tool and you’ll see.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 09:40

    Hello,

    We don’t have such option in our theme. You need to look for additional plugins that allow you to add that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 09:28

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 07:59

    Hello,

    Provide us with the correct WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 07:56

    Hello,

    Provide us with link to the page where you have that table, temporary WP Dashboard and FTP access to your site. We’ll check if we could help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 07:52

    Hello, @Remi Manguin

    FTP access is incorrect https://gyazo.com/8245f158359632d32fa1f506b16e6a86
    Provide correct access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 07:46

    Hello,

    We used built-in default layout for that product. You use single product builder. Do you want to achieve that layout using builder or built-in layout will be ok for you?
    To switch to built-in layout go to Theme Options > WooCommerce > Single product builder > disable it > save settings and go to Theme Options > WooCommerce > Single product > choose the first layout.
    If you want to achieve the mentioned layout using builder then provide us with the WP Dashboard access and we’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 15:13

    Hello,

    Maybe try another browser because I don’t have any problem with that https://gyazo.com/57bfab064817b3f96d47d010a716cb4a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 15:10

    Hello,

    Could you, please, provide us with link to your site and temporary WP Dashboard access to check your site and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 15:07

    Hello,

    Provide us with link to your page with slider and provide screenshot of the issue for better understanding, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 15:02
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 14:58

    Hello,

    Custom CSS from that area should work and overwrite default styles if you used correct selectors. I checked the Elementor custom CSS area and it’s empty. Could you, please, add code that you need and we’ll check why it does not work if it does not work?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2021 at 14:54

    Hello,

    No, demo does not use Product Categories Widget 2 because there is no such widget.
    If the mentioned option does not work on your site then provide us with WP Dashboard access to check why.

    Regards

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    Viewing 8,040 results - 8,011 through 8,040 (of 30,391 total)
Viewing 30 posts - 8,011 through 8,040 (of 30,391 total)
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