Hello,
Provide us with FTP access to your site, please.
We’ll check the issue in more detail.
Regards
Hello,
Provide us with FTP access to your site, please.
We’ll check the issue in more detail.
Regards
Hello,
Check now, please.
Regards
Hello,
Elementor generated these files automatically. Contact Elementor plugin author to get detailed information about creating of these files and to find out what options save to files. We are theme developers and we just use their default functions to add new options.
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Hello,
It depends on the number of support requests. I suppose that we need access for a day to check the problem.
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Hello,
Provide us with WP Dashboard and FTP access to your site to check and help you.
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Hello,
Could you, please, provide us with FTP access to your site, please?
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Hello,
Ok. Feel free to ask if you face any issues with the translation once you finish.
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Hello,
[vc_row equal_height="yes" content_placement="middle" et_uniqid="et_custom_uniqid_5f748575557ab" _et_uniqid="et_custom_uniqid_new_5f74857561276"][vc_column align="center" mob_align="center" et_uniqid="et_custom_uniqid_5f74809d0da79" css=".vc_custom_1601471801197{padding-top: 160px !important;padding-right: 50px !important;padding-bottom: 150px !important;padding-left: 50px !important;background: #ffffff url(https://xstore.8theme.com/wp-content/uploads/2020/09/newsletter-pattern.png?id=6808) !important;}" _et_uniqid="et_custom_uniqid_new_5f74852b0dc87" offset="vc_col-lg-6 vc_col-md-6" css_sm=".vc_custom_1601471801199{padding-top: 100px !important;padding-right: 30px !important;padding-bottom: 100px !important;padding-left: 30px !important;}"][vc_custom_heading text="Let’s Stay in Touch!" font_container="tag:h2|font_size:30px|text_align:center|color:%23222222|line_height:1.3" google_fonts="font_family:Lato-Regular%3A|font_style:900%20bold%20regular%3A900%3Anormal"][vc_column_text]</p>
<p style="font-size: 16px;">At sem a enim eu vulputate nullam convallis Iaculis vitae odio faucibus adipiscing urna.</p>
<p>[/vc_column_text][vc_column_text el_class="et-mailchimp classic-button"][mc4wp_form id="128"][/vc_column_text][/vc_column][vc_column background_position="center_top" et_uniqid="et_custom_uniqid_5f74801129994" css=".vc_custom_1601471760816{background: #ffffff url(https://xstore.8theme.com/wp-content/uploads/2020/09/newsletter-girl.jpg?id=6807) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" _et_uniqid="et_custom_uniqid_new_5f7484ff287e7" offset="vc_col-lg-6 vc_col-md-6"][vc_empty_space height="495px"][/vc_column][/vc_row]
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Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll take a closer look at your issue.
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Hello,
Access that you provided does not work https://gyazo.com/f9a471537c79eaaba5b0f3a1c111a719
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Hello,
Our theme does not have that switcher by default. Did you implement that with additional customization?
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Hello,
We don’t develop mobile app. You can submit request to WPKraken team and ask if they develop such apps.
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Hello,
1) We can’t log in to your Dashboard https://gyazo.com/54cd69f8249c01ff86a0c3030df705eb
2) Use Gyazo free tool to make screenshots and share links to your screenshots in the topic private content area.
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Hello,
Test now, please. We have made some improvements in et-core-plugin/app/controllers/shortcodes/brands.php
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Hello,
Ok. Fixed. Check now.
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Hello,
I checked the mini cart issue that you sent and it looks ok. I don’t see problem with that. If you have problem with other styles provide screenshots of the issues for better understanding.
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Hello,
The general breadcrumbs option is for all the pages, posts on the site. If you enabled the special option for the single product title and moved it from breadcrumbs to product content then h1 tag with title appears in the product content https://gyazo.com/ad0cfdc1e161ea75d7d9a28a14fee07f for the single product because this option has more priority, not in the breadcrumbs. Inspect product using the dev tool and you’ll see.
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Hello,
We don’t have such option in our theme. You need to look for additional plugins that allow you to add that.
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Hello,
Check now, please.
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Hello,
Provide us with the correct WP Dashboard access to check.
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Hello,
Provide us with link to the page where you have that table, temporary WP Dashboard and FTP access to your site. We’ll check if we could help you.
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Hello, @Remi Manguin
FTP access is incorrect https://gyazo.com/8245f158359632d32fa1f506b16e6a86
Provide correct access, please.
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Hello,
We used built-in default layout for that product. You use single product builder. Do you want to achieve that layout using builder or built-in layout will be ok for you?
To switch to built-in layout go to Theme Options > WooCommerce > Single product builder > disable it > save settings and go to Theme Options > WooCommerce > Single product > choose the first layout.
If you want to achieve the mentioned layout using builder then provide us with the WP Dashboard access and we’ll help you.
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Hello,
Maybe try another browser because I don’t have any problem with that https://gyazo.com/57bfab064817b3f96d47d010a716cb4a
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Hello,
Could you, please, provide us with link to your site and temporary WP Dashboard access to check your site and help you?
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Hello,
Provide us with link to your page with slider and provide screenshot of the issue for better understanding, please.
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Hello,
Your translation files were not synced https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Finish translation https://gyazo.com/052db61e860bda5a440ec629150098e6
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Hello,
Custom CSS from that area should work and overwrite default styles if you used correct selectors. I checked the Elementor custom CSS area and it’s empty. Could you, please, add code that you need and we’ll check why it does not work if it does not work?
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Hello,
No, demo does not use Product Categories Widget 2 because there is no such widget.
If the mentioned option does not work on your site then provide us with WP Dashboard access to check why.
Regards