Products Masonry on Mobile phones - by Philipal

This topic has 12 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Philipal
    Philipal
    Participant
    June 2, 2021 at 00:32

    Hello,
    I have enabled the Products Masonry on my Website.
    instead of the products on my shop page displaying in Masonry, they are not. The products are rather covering each other.
    The product on top goes into the below product and block all most half of the image.

    This is only happening on mobile phones.

    Please assist me.

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 2, 2021 at 12:33

    Hello,

    Provide us with FTP access to your site, please.
    We’ll check the issue in more detail.

    Regards

    Avatar: Philipal
    Philipal
    Participant
    June 2, 2021 at 12:46

    The FTP access you requested for is in the Private content area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 2, 2021 at 16:57

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Philipal
    Philipal
    Participant
    June 3, 2021 at 16:19

    Ok. i will be waiting for your response.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2021 at 17:20

    Hello,

    Ok, sure. We have a lot of requests these days, so take my apologies for the possible delay.

    Regards

    Avatar: Philipal
    Philipal
    Participant
    June 4, 2021 at 16:33

    Ok. i will wait for your feedback.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2021 at 16:55

    Hello,

    Thank you very much for your understanding!

    Regards

    Avatar: Philipal
    Philipal
    Participant
    June 7, 2021 at 12:17

    Hello,

    Please any update on the solution to my problem ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 8, 2021 at 08:13

    Hello,

    Take our apologies for the delay. Check now, please.

    Regards

    Avatar: Philipal
    Philipal
    Participant
    June 11, 2021 at 00:58

    Thanks,

    it’s working now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2021 at 07:07

    Hello,

    You’re welcome!

    Regards

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