Dokan Pro Seller and Customer Login Sign Up error

This topic has 6 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: Zahide
    Zahide
    Participant
    June 1, 2021 at 14:09

    After registering with Dokan pro and logging in, it redirects to the home page and does not log in. When we remove the Dokan pro version, that is, when using the Dokan lite version, this problem does not occur.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 2, 2021 at 11:39

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll take a closer look at your issue.

    Regards

    Avatar: Zahide
    Zahide
    Participant
    June 2, 2021 at 13:34

    WP Dashboard Info

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 2, 2021 at 17:29

    Hello,

    Ok, thanks. What about FTP access?

    Regards

    Avatar: Zahide
    Zahide
    Participant
    June 3, 2021 at 09:03

    FTP Access

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2021 at 11:51

    Hello,

    I have checked login with the default Storefront theme and see the same issue https://gyazo.com/12dc50ac4b972883fb74ae2fb0c6f800
    I suppose you need to contact Dokan Pro plugin author to fix the issue because if the login/registration does not work even with the default WP theme we can do nothing. We are able to help only in case problem appears with our theme only.

    Regards

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