Some customizer options doesn’t update the frontend

This topic has 8 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: saimana
    saimana
    Participant
    May 26, 2021 at 20:54

    Hi after some of the latest updates, single product customizations, quick cart customization and etc doesn’t show up in front-end (font-sizes, paddings and etc).

    Back-end settings: https://pasteboard.co/K3IYUVg.png
    Front-end result: https://pasteboard.co/K3IXR2k.png

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 27, 2021 at 07:39

    Hello,

    We can’t log in. Please check credentials.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check styles then.

    Regards

    Avatar: saimana
    saimana
    Participant
    May 27, 2021 at 08:26

    I also tried to login with the provided credentials, and I successfully logged in from first time. Please open incognito window and try again. Be aware to clear all empty spaces before or after the username & pass while copy/paste.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 27, 2021 at 10:12

    Hello,

    You provided user: 8themes but it should be user: 8theme. Please, be attentive next time!
    Check now.

    Regards

    Avatar: saimana
    saimana
    Participant
    May 29, 2021 at 10:12

    Please, accept my apologies, I’really didn’t saw the extra “s” in the user name.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2021 at 10:57

    Feel free to ask if you have any other questions.

    Regards

    Avatar: saimana
    saimana
    Participant
    June 1, 2021 at 07:58

    Will you help me somehow with the issue with the customizer and theme options…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 2, 2021 at 09:48

    Hello,

    I checked the mini cart issue that you sent and it looks ok. I don’t see problem with that. If you have problem with other styles provide screenshots of the issues for better understanding.

    Regards

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