Hello,
Thank you for using our theme.
Go to WPML > String Translator > Import/Export .po > import your file.
https://wpml.org/documentation/theme-compatibility/building-multilingual-ecommerce-sites-using-xstore-and-wpml/
Regards
Hello,
Thank you for using our theme.
Go to WPML > String Translator > Import/Export .po > import your file.
https://wpml.org/documentation/theme-compatibility/building-multilingual-ecommerce-sites-using-xstore-and-wpml/
Regards
Hello,
Check now, please.
Regards
Hello,
Could you, please, make a video of your API key generation to find out what could be the reason of the issue? Provide link to video in the private content area.
Regards
Hello,
It looks that you did not read the full text of my last message.
2) Could you please provide us with a link to the product where you have the mentioned issue with the related products images and FTP access to your site?
3) Related Products is a section that pulls products from your store that share the same tags or categories as the current product, not just categories and it’s not related to theme but to WooCommerce plugin https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3
Regards
Hello,
We did not study such plugins, so don’t have information about this.
You can install plugins and test them. If you face compatibility issues then just contact us and we’ll try to fix this.
Regards
Hello,
Provide us with link to the page where you have that block and also WP Dashboard access to check and help you.
Regards
Hello,
Oh, sorry but we are not plugin developers and I don’t have information about this. You need to contact a third-party plugin author and clarify all the moments that you are interested in.
We are able to guide you about theme options only.
Regards
Hello,
We have added the following code to the child theme functions.php
add_filter('etheme_backstretch_enqueue', function($post_types){
$post_types[] = 'muziek';
$post_types[] = 'bibliotheek';
return $post_types;
});
If you need more custom post types then add more
$post_types[] = 'add_custom_post_type_name';
Regards
Hello,
Let’s try adminer. Will you be able to install it on your server? We need to clear some fields in your DB (on the staging site first) and then (if everything is ok) in the production DB.
Regards
Hello,
You are welcome.
Regards
Hello,
Because this is inline string. Use div tag
echo '<div>test333</div>';
and it will appear before the navigation.
Regards
Hello,
2) No. You need to add the header strings to the string translator. For example:
a) You have the cart string https://prnt.sc/14044lx
b) Click this link in the string translator (at the bottom of the page ) https://gyazo.com/be67cf749356a35d314c32f393bd3477
c) Look for this string https://gyazo.com/f51bf545f3eb417969c1049871a14d06 and add this to string translator and translate this string after that.
Regards
Hello,
Could you, please, ask the author what WooCommerce hook do they use to display that?
Regards
Hello,
Provide server error logs, please.
Regards
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.
Regards
Hello,
1) You could add filters to the Shop sidebar and enable off-canvas position for the shop sidebar for both desktop and mobile and then just hide the off-canvas icon for the desktop but show it for the mobile and hide filters area for the mobile but display on the desktop.
If you provide WP Dashboard access I could make an example of this.
2) Add the below code to Theme Options > Custom CSS
.content-product .product-content-image img {
width: auto;
}
3) Are you talking about the Revolution slider on the home page or which one?
Regards
Hello,
Thank you. I passed issue to our developers and inform you once they fix the problem.
Regards
Hello,
I have checked login with the default Storefront theme and see the same issue https://gyazo.com/12dc50ac4b972883fb74ae2fb0c6f800
I suppose you need to contact Dokan Pro plugin author to fix the issue because if the login/registration does not work even with the default WP theme we can do nothing. We are able to help only in case problem appears with our theme only.
Regards
Hello,
I see that you installed third-party plugin to show map https://gyazo.com/24e9fc439c2094d4b9b4f6da0e44e79b but it also gives the same error with the API even with the default WordPress theme https://gyazo.com/06d0aec4c4c0178e6ba74055e2d4e722
So, please, fix these errors with our API first https://gyazo.com/0561fced431fd06d74aea36aef13fc94 and then contact us. We’ll check if map still does not work with our theme.
We can do nothing if your API does not set up correctly.
Or use the default WPBakery map element that does not require API and use embed code https://gyazo.com/e670628919d8eaee6b285011d8884eea instead of the built-in contacts page.
You can use Contact Form 7 plugin to create a nice-looking contact form.
Regards
Hello,
Fixed. Check now.
Regards
Hello,
If you want to be able to copy translations to other sites and avoid translation of the same hardcoded strings again and again then you need to create the mentioned files. You can do this using Loco translate or translate strings using WPML string translator and then just export translation files https://gyazo.com/5f95ae4a7e30c27dffd338374701d9b5 and you’ll be able to import these file to another site.
Regards
Hello,
If you don’t use variation swatches for the product attributes then don’t keep this option enabled in Theme Options because it causes the mentioned issue.
Regards
Hello,
Ok, sure. We have a lot of requests these days, so take my apologies for the possible delay.
Regards
Hello,
Oh, sorry. I thought that you want to stop the slider on the hover, but you want to continue sliding. Finally got it, take my apologies. I passed the issue to develoeprs. We’ll fix it tomorrow.
Regards
Hello,
It takes much more time than we expected. Sorry for this delay. Could you, please, provide us with PHPmyAdmin access to your staging DB?
Regards
Hello,
Provide also FTP access. We need to check files and make a fix there.
Regards
Hello,
No, you can remove only the additional headers that you created. Default one can’t be removed, so edit it if you want to use it for the whole site and remove the additional headers if you don’t need them.
Regards
Hello,
Read this topic
https://www.8theme.com/topic/last-update-give-error-pclzip_err_bad_format/
You can download the latest theme version from ThemeForest downloads area.
Regards
Hello,
You are welcome. File is already uploaded to your server. Fix will be included in the next theme update.
Regards