Hello,

We use WP default function to check the Max execution time, the same function uses WooCommerce plugin as you can see. So, if you are sure that your hosting provider set correct Max execution time then just ignore the notice from the requirements section.

Regards

Hello,

Go to Settings > Permalinks > try to resave permalinks settings. If it does not help then contact hosting support and ask them to take a look. It’s not related to theme but to server settings.

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Hello,

Edit page using Elementor > Edit slider element and click the slide at the left sidebar > change the button link https://gyazo.com/21eb35d8617d05043d97a5f3a84ebd15

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Hello,

You enabled Elementor Full width template that removes all the default elements that come from our theme https://gyazo.com/f1234c2129cf8d62bf9cf9e6e7610245 Use the default template if you want to display theme elements on the post.

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Hello,

Next theme update will be within a month probably. You’ll be able to update it via WP Dashboard as usual or using FTP method and archive from the Downloads page https://www.8theme.com/downloads

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Hello,

There is no option to duplicate Static Blocks. But you can save static block content as the template https://gyazo.com/7266467ba892f8960ea106d02e1940f0 and then import this template to any page or static block.

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Hello,

Add the below code to the Theme Options > Custom CSS

ul.st-swatch-preview li:hover, 
.st-swatch-preview li.selected {
    border-width: 2px;
}

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Hello,

Provide us with WP Dashboard and FTP access to your site and also describe in detail your actions step by step to reproduce the issue.

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Hello,

You provided access logs but I asked about error logs. Please, provide us with the error logs of your server.

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Hello,

So, will you be able to install Adminer on your server? We need access to DB to clear some tables and proceed.

Waiting for your reply.

Regards

Hello,

Our FTP user does not have permission to edit file https://gyazo.com/7eb4d40811e692ec289e295bb9ff6d1e
So, find
add_action( 'wp_enqueue_scripts', array( $this, 'enqueue_scripts' ), 20 );
and change it to
add_action( 'wp_enqueue_scripts', array( $this, 'enqueue_scripts' ), 40 );
in /wp-content/plugins/et-core-plugin/app/controllers/customizer.php

Or provide FTP with correct permissions.

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.zoom-on .main-images img.zoomImg, .zoom-on .main-images a.zoom {
    cursor: pointer;
}

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Hello,

In this case add the Hook element and choose the necessary hook https://gyazo.com/8e84ded106990fff087fcdb0ed3ecf39

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Hello,

If you don’t get email even with the Storefront theme then read this post https://docs.woocommerce.com/document/email-faq/#section-4 because the issue is not related to our theme. We are able to help only in case issue is related to the XStore theme.
Maybe you use some extensions for the mentioned browsers. I don’t see the issue with the list while checking your site using Chrome, actually, my screenshot was made from the Chrome browser.

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Hello,

Probably you changed the FB password and your token is not valid anymore. Go to XStore > Authorization APIs remove the existing token and add it again. After that edit the Instagram element and choose your Instagram account again.

Regards