Instagram - by Franktwist - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Franktwist
    Franktwist
    Participant
    June 7, 2021 at 16:18

    suddenly the instagram account disconnected, this text came out “Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons”

    Why?

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2021 at 21:09

    Hello,

    Probably you changed the FB password and your token is not valid anymore. Go to XStore > Authorization APIs remove the existing token and add it again. After that edit the Instagram element and choose your Instagram account again.

    Regards

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