Did you try the custom CSS that I provided in the previous message?
Regards
Olga Barlow
Participant
July 20, 2021 at 21:08
Hello,
We don’t have option to hide it for these products only.
Go to Theme Options > WooCommerce > Shop > Product Style > Product hover effect > Choose default.
Regards
Olga Barlow
Participant
July 20, 2021 at 21:02
Hello, @Jef
You copied a lot of files to woocommerce folder of your child theme. Did you make changes there or copied them just in case?
If you made changes then compare the out of date version that you have in the child theme with the parent theme files and add changes we made in the parent theme to your child theme files.
If you copied woocommerce folder just in case then just remove it.
Thank you. I have passed your issue to our developers.
@Terazor Provide us with WP Dashboard and FTP access.
Regards
Olga Barlow
Participant
July 20, 2021 at 20:45
Hello, @pablochaves
Glad to hear that. Let us know if you need any help from our side.
Regards
Olga Barlow
Participant
July 20, 2021 at 20:44
Hello,
Ok, then let’s solve then one by one. Add this account web.8theme@gmail.com to list of the developers in your FB app. We’ll check the settings to help you. After that we’ll proceed with Google.
Regards
Olga Barlow
Participant
July 20, 2021 at 20:38
Hello,
Fixed footer height fixed. Check now.
Could you, please, provide us with link to page where footer is missing once you face this bug. We need to inspect that. Because at this moment it’s there without issue.
Regards
Olga Barlow
Participant
July 20, 2021 at 20:31
Hello,
1) Don’t see issue with the images https://prnt.sc/1dm3iww
2) Provide us with WP Dashboard and FTP access to your site to check the issue with the search by SKU in more detail.
Regards
Olga Barlow
Participant
July 20, 2021 at 20:27
Hello,
We made improvements of theme speed in 8.0 version. I have updated theme on your site and now you can use Theme Options > Speed Optimization > Menu Dropdown Ajax Loading.
Regards
Olga Barlow
Participant
July 20, 2021 at 19:49
Hello,
If you don’t like lazy loading of the images you can disable it in Theme Options > Speed Optimization > Image loading type > choose Default.
As I remember you had the admin-ajax error in the console and it was something with the server limits and it did not allow you to create a translation for the single product.
We don’t have such issue with our test installations.
I see the latest version of the XStore core plugin and any notification about plugin update https://prnt.sc/1djon1c
Next time try to deactivate the plugin and then press the Update and Activate button.
I see that you activated theme for different projects https://prnt.sc/1djmyvx
Do you plan to use theme for both of them?
Regards
Olga Barlow
Participant
July 20, 2021 at 16:19
Hello,
If we release a major update (like 8.0, 9.0 etc) then we would suggest creating a staging site (copy of the production) and update the theme there first to make sure that everything is ok. Update production site only after that when you are sure that everything works correctly on the staging.
Regards
Olga Barlow
Participant
July 20, 2021 at 16:16
Hello,
You are welcome.
That size is in stock https://prnt.sc/1djlbu7 So, what do you expect to have there?
Regards
Olga Barlow
Participant
July 20, 2021 at 16:09
Hello,
I have updated theme to the latest version and don’t see the mentioned issue. Try now.
Regards
Olga Barlow
Participant
July 20, 2021 at 15:56
Hello,
Your header looks ok https://prnt.sc/1djdvmg Could you, please, provide us with the screenshot for better understanding?
Regards
Olga Barlow
Participant
July 20, 2021 at 15:45
Hello,
You updated XStore core plugin but did not update XStore theme https://prnt.sc/1dj9k7n
Never update the only theme or only plugin, always update both to the latest versions.
Check now.
We don’t have such option in our theme. You may play with the custom CSS to add that animation if you have CSS skills.
Again same error caused kindly tell your develop to fix this issue.
I don’t see Show more link in your menu.
Regards
Olga Barlow
Participant
July 20, 2021 at 15:37
Hello,
Take our apologies for the delay in answering. We released 8.0 theme update and have a lot of requests these days.
i want an smooth transition from top to down like what can be seen in Apple.com mobile menu.
appreciate if you can refer me to JS, CSS, PHP files containing these codes. My guess is the issue with JS file and if we change some coding the issue will resolve.
It’s possible by additional customization only. You can submit customization request here because additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy .
do you have any guide for AMP version? how to edit it. how to disable it?
We are working on plugin documentation and will release it soon. To enable it you need to install plugin, activate and go to XStore > AMP to manage sections you want to display there. To disable it just disable plugin.
for example the mobile menu has a round background in white and is not matching with my black background. can you give me a CSS for that?
Add the below code to XStore > AMP Xstore > Custom CSS
.h-mob-menu {
background: #333333;
}
Regards
Olga Barlow
Participant
July 20, 2021 at 15:23
Hello,
You can enable Sold individually WooCommerce option if you don’t want to have the q-ty for that product https://prnt.sc/1dj36ix
Regards
Olga Barlow
Participant
July 20, 2021 at 15:23
Hello,
You can enable Sold individually WooCommerce option if you don’t want to have the q-ty for that product https://prnt.sc/1dj36ix
Regards
Olga Barlow
Participant
July 20, 2021 at 14:55
Hello,
Do you use AliDropship plugin? I see JS errors on your product page. Provide us with FTP access to your site to fix this compatibility error with the mentioned plugin.
Regards
Olga Barlow
Participant
July 20, 2021 at 14:49
Hello,
I don’t see problem with the WooCommerce element in the mega menu https://prnt.sc/1diq5to
But I often get the below error https://prnt.sc/1dipub0 While trying to check the menu or any other backend option. I would recommend you contact your hosting provider and fix the mentioned connection error.
And also plugin js error https://prnt.sc/1diqwpa
Regards
Olga Barlow
Participant
July 20, 2021 at 14:29
Hello,
We got one more request with this issue. Trying to fix a solution for this. I passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
July 20, 2021 at 14:20
Hello,
I don’t see that the Masonry option is enabled. Could you, please, provide us with WP Dashboard access to your site to enable it and check the issue?
Regards
Olga Barlow
Participant
July 20, 2021 at 14:14
Hello,
1) Provide us with WP Dashboard access to your site to check the issue in more detail.
2)
I read in their documentation that it is compatible with the elementor,
What is compatible with Elementor? WooCommerce? In what documentation? Provide us with link for better understanding.
XStore AMP (Accelerated Mobile Pages) is a plugin released to help improve the mobile browsing experience. It is created to render the page faster by only loading the text, media, simple styles without scripts and many styles that Elementor plugin generates, so it supports the WooCommerce page (because they are simple pages) and does not support pages created Elementor.
