Xstore core 4.0 - by NickP - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years ago ago by John Holden

  • Avatar: NickP
    NickP
    Participant
    July 14, 2021 at 23:01

    Just updated the theme via Envato market plugin.
    Now the notice is here to update the Xstore core plugin to 4.0.
    But there is no 4.0 available. Please help!

    Edit: Also plugin installers/updates in the core doesnt seem to be working

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2021 at 09:15

    Hello,

    Plugin update available. Try now.

    Regards

    Avatar: NickP
    NickP
    Participant
    July 15, 2021 at 12:03

    Hi,

    Thanks, it’s not in my store but on your downloads page. I’ve downloaded it from there.
    But it still wont let me update the plugins from the core plugin. It will say its updated, but when you refresh or go back to the plugin it still says it has to be updated.
    Can you please help?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2021 at 13:23

    Hello,

    Try to add &et_clear_plugins_transient at the end of the URL when you are on the plugin installer page and press enter. Check the plugin version after that.

    Regards

    Avatar: NickP
    NickP
    Participant
    July 17, 2021 at 23:46

    Hi,

    That didnt work unfortunatly, do you have any other suggestions?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 13:13

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check?

    Regards

    Avatar: NickP
    NickP
    Participant
    July 20, 2021 at 09:41

    Hi, yes see private content area for details.

    Just a headsup, update the plugin, then go to another page and go back to the xcore plugin updater, it will show it’s not updated.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 20, 2021 at 16:25

    Hello,

    I see the latest version of the XStore core plugin and any notification about plugin update https://prnt.sc/1djon1c
    Next time try to deactivate the plugin and then press the Update and Activate button.

    Regards

    Avatar: NickP
    NickP
    Participant
    July 22, 2021 at 08:57

    Hi Olga,

    Guess that did the job, thanks. I was talking about the plugins from WP bakery and slider revolution

    Avatar: John Holden
    John Holden
    Support staff
    July 22, 2021 at 17:10

    Hello

    Thanks a lot for your kind words if you have any other issue let us know we are always here to provide you customer support.

    John Holden

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