Provide us with link to product where we’ll be able to check the mentioned issue and temporary WP Dashboard access.
Please check private content area…
All the products got the issue.
There is JS error in the console and this is the reason of the issue. Provide us also with the FTP access to your site, please.
Please check private content area.
Just update to lastest version 8.0.1/4.0.1.
Addtional Issue, please help check also,
1. Single Products page, tabs dint show up
2. Single Products page, – / + no working, cant increase or decrease quantity (include related products on the page)
3. Single products page, latest verion lazy loading enabled, still cause mega menu and product images dint display properly, this still dint fixed on latest version ?
About JS error, as I sort out probably causes my one of plugin.
Disable and Aliwoo plugin is resolved issue I post last, but the plugin I need use it
Please help check also its that theme latest update conflict with that plugin ?
Because before update to 8.0 its working well at all.
You could re-enable the plugin on my site and check it.
If after confirm that plugin problem, I will feedback to the developer.
We got one more request with this issue. Trying to fix a solution for this. I passed your issue to our developers. I’ll inform you once they fix the problem.
Check now, please.
The tabs issue resolved, thank you.
But here I found another one more issue, why my theme option inside, all toggle on/off disappear, that causes hard to know which function I enable or disable.
What does this causes, since I dint do any editing yet.
Additional 2 more Issue, same single products page,
2. Review Tabs, separately page display not same as preview. Have tried clear browser or site cache and change browser still same.
theme Options Preview(this I want) : https://ibb.co/Xjx3D0P
Frontend like this:
3. The display issue single products page, refer video private content area.
Its show weird if open tab (no matter which tab) and scroll down will always happen.
If need BO or FTP, info was same as previous I provide.
THEME OPTION toggle Issue resovled after downgrade to WP version.
Other issue that mention on single products page tab still appear, please help check if any wrong setting.
Ignore it, currently issue resolved.
So, do you need any help from our side?
The current theme version does not support WP 5.8 at this moment. We are working on new theme update that will support WP 5.8.
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