Page 204 – 8theme.com

Forum Replies Created

Viewing 30 posts - 6,091 through 6,120 (of 30,391 total)

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Olga Barlow

Participant

July 30, 2021 at 17:26

Hello,

Edit product tabs and choose the category that you need to show there http://i.prntscr.com/j27ThwBrR0GaMqwbVU5Rtw.png

Check the shop page now.

Regards

#297001 Copied In reply to: Layout Prob

Olga Barlow

Participant

July 30, 2021 at 16:57

Hello,

In the plugin settings.

Regards

#297000 Copied In reply to: Uncaught ReferenceError: etTheme is not defined

Olga Barlow

Participant

July 30, 2021 at 16:56

Hello,

is there any way, when only need to see color variation gallery, customers only need to click color button?

By default, WooCommerce requires all the attributes to be selected to show another variation image or variation gallery. There is no way to show the gallery by the click of the color only. YOu may set the default form value to show the gallery once the user visits the product http://i.prntscr.com/BlFqGPo2TnKqJirAAQDitw.png

Regards

#296998 Copied In reply to: “product gallery” need to upload all variation images or no upload image?

Olga Barlow

Participant

July 30, 2021 at 16:48

Hello,

FTP directory is empty http://i.prntscr.com/z3aIKF2nRKeC8o3pq7L6mw.png
Please, make a double check of FTP before reply back.
We can’t proceed without correct FTP access.

Regards

#296994 Copied In reply to: urgent issue

Olga Barlow

Participant

July 30, 2021 at 16:46

Hello,

Issue was caused by SiteGround Optimizer plugin cache. Check now.

Regards

#296993 Copied In reply to: Uncaught ReferenceError: etTheme is not defined

Olga Barlow

Participant

July 30, 2021 at 16:36

Hello,

Check now, please.

Regards

#296991 Copied In reply to: Mobile menu not working after update

Olga Barlow

Participant

July 30, 2021 at 16:32

Hello,

Could you, please, provide us with FTP access to your site to check the issue in more detail?

Regards

#296989 Copied In reply to: Legenda Plugin Compatibility – WooCommerce Product Add-Ons

Olga Barlow

Participant

July 30, 2021 at 16:24

Hello,

The content of your custom emails to customers may contain elements of “spammy content.”
Try to install WP Mail SMTP plugin and check if emails go to the spam folder after that? If it does not help then try to change the content of your email to avoid elements that could be recognized like spam content.

Regards

#296987 Copied In reply to: Built-in Email Builder problem

Olga Barlow

Participant

July 30, 2021 at 16:19

Hello,

Sold by displays before the short description because we used woocommerce_single_product_summary hook to display seller. If you want to display it another place you can add appropriate code to child theme functions.php and create a custom shortcode and use that shortcode and HTML block element to display it in another place https://nayemdevs.com/show-vendor-name-single-product-page-dokan-multivendor-plugin/

Regards

#296986 Copied In reply to: Why it’s showing in one option sold by and short description

Olga Barlow

Participant

July 30, 2021 at 15:46

Hello,

We don’t have the option to show the “sold by” text for the 8theme product widget.

Regards

#296979 Copied In reply to: how I can show sold by in the Widgets

Olga Barlow

Participant

July 30, 2021 at 15:37

Hello,

It’s ok for me now https://gyazo.com/993f98a3ef18ec769c30ca005b3ca85a

Regards

#296977 Copied In reply to: Sticky header background and text colour not working

Olga Barlow

Participant

July 30, 2021 at 15:35

Hello,

Did you check if it works with the Storefront theme?
Go to Appearance > Themes > install and activate Storefront theme and check if you get alerts when product stock status changes. Provide us with the screenshot of the notification that you get with the Storefront theme. Enable XStore theme back after your tests.

Regards

#296976 Copied In reply to: Alert customer when inventory is replenished.

Olga Barlow

Participant

July 30, 2021 at 15:31

Hello,

We made fix to display the correct size for the paragraphs that you add and change using Elementor settings. You should not have problem with this anymore.

Regards

#296975 Copied In reply to: update not possible critical error

Olga Barlow

Participant

July 30, 2021 at 15:28

Hello,

Use woocommerce hooks in child theme functions.php https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/
if you want to customize single product page and add some additional information.

Regards

#296974 Copied In reply to: ACF on category page

Olga Barlow

Participant

July 30, 2021 at 15:23

Hello,

Unfortunately, if you did not activate theme it could be the reason of limited options.
You need to activate theme to be able to use all the features that the theme offers.
You can use the same license for the dev and live site.

Regards

#296970 Copied In reply to: Inbuilt mega menu options are not available

Olga Barlow

Participant

July 30, 2021 at 15:21

Hello,

Check your product now. This issue will be fixed in the next theme update.

Regards

#296968 Copied In reply to: Backend Product preview not working (blank page) after updating Theme (8.0/4.0)

Olga Barlow

Participant

July 30, 2021 at 15:05

Hello,

Oh, thank you for your understanding.

Unfortunately, we don’t have the option to restore the settings you changed. I could just import the default demo options.

Do you still have a problem with the shipping?

Regards

#296959 Copied In reply to: Complete crash of my website

Olga Barlow

Participant

July 30, 2021 at 14:56

Hello,

We don’t have such option to import some images only. I imported slider with images and then removed slider but left images. Check the media library now.

Regards

#296957 Copied In reply to: home slider images

Olga Barlow

Participant

July 30, 2021 at 14:52

Hello,

Our theme does not have any additional options for this. Contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/

Regards

#296955 Copied In reply to: Solve our issue

Olga Barlow

Participant

July 30, 2021 at 14:49

Hello,

We have contacted plugin author to ask if they have any way to show the custom taxonomy for the vendors https://wordpress.org/support/topic/how-to-show-custom-taxonomy-while-vendor-creating-product/#new-topic-0

Regards

#296953 Copied In reply to: brand list did not show in the dokan dashboard

Olga Barlow

Participant

July 30, 2021 at 14:41

Hello,

Theme optimization settings are ok. Try to install Nitro Pack plugin instead of the W3 total cache.

Regards

#296952 Copied In reply to: theme speed after update

Olga Barlow

Participant

July 30, 2021 at 14:29

Hello,

I checked your site and reactivated theme using your license.

I checked your multiple headers and see that you set to show custom header for both languages http://i.prntscr.com/Xm4QKiztRZ_M0iNNSvO3ww.png
If you want to show one header for TR and another one for the EN versions then create 2 headers and set the one to show for the TR only using conditions, another one for the EN using conditions.

Regards

#296951 Copied In reply to: Multiple headers panel won’t load

Olga Barlow

Participant

July 30, 2021 at 13:01

Hello,

I don’t see the mentioned issue on that site after our fix http://i.prntscr.com/1Jco3UgeQLOSNNLA3mX7aQ.png So, try to clear the browser cache.

Regards

#296934 Copied In reply to: Product Page Layout Problem
Olga Barlow

Participant

July 30, 2021 at 12:58
Hello,

You may try to add the below code to custom CSS to speed up the transition of the off-canvas menu

.et-off-canvas>.et-mini-content { transition-duration: .2s; transition-timing-function: linear; }

Also, you can add the padding for the mobile menu icon to increase the area of the click of your menu.

Regards
#296931 Copied In reply to: Mobile Menu Issue After Update
Olga Barlow

Participant

July 30, 2021 at 12:50

Hello,

You have added url for the column http://i.prntscr.com/Q6VHaBQ2SNKnIBERru2apg.png that already has the button with the URL http://i.prntscr.com/FH3wRHkkTiC7yvqk2kSfZw.png
So, if you want to add link for the whole column then remove the button with link from the column content.

I removed the column link till you decide.

Regards

#296930 Copied In reply to: Banner link not working

Olga Barlow

Participant

July 30, 2021 at 12:30

Hello,

Answered here https://www.8theme.com/topic/additional-css-in-theme-options-not-reflecting-through-website-on-fonts/#post-296925

Regards

#296926 Copied In reply to: I keep adding custom global css font but showing xstore default fonts instead

Olga Barlow

Participant

July 30, 2021 at 12:29

Hello,

I think you you’re confusing head tag and header. According to fonts docs you need to add the link code before your close head tag https://helpx.adobe.com/fonts/using/add-fonts-website.html not in the header. To do this you need to install Insert Headers and Footers plugin, go to Settings > Insert header and footers and add the link tag to your head section.

Regards

#296925 Copied In reply to: Additional CSS in Theme Options not reflecting through website on fonts

Olga Barlow

Participant

July 30, 2021 at 12:24

Hello,

Use brands filter widget if you want to filter by brand http://i.prntscr.com/y8huqM28QsagMk_q9sUP1g.png

Regards

#296923 Copied In reply to: Questions related to sliders on homepage

Olga Barlow

Participant

July 30, 2021 at 11:39

Hello,

Do you mean that you want 1) to show the vendors list in the widget area or 2) do you want to add the “sold by” information for the 8theme Products widget if you add this widget to the sidebar?

Regards

#296919 Copied In reply to: how I can show sold by in the Widgets

Olga Barlow

Participant

July 30, 2021 at 10:55

Hello,

Your footer looks ok http://i.prntscr.com/ZsjegTNvRfWrFZx37WSL4w.png
To apply your changes for the sticky header you need to clear the server cache that you have. I can’t disable or clear it from your Dashboard because of the error http://i.prntscr.com/PeV43xDjQ4GguGnJFmUyOA.png , http://i.prntscr.com/-Sa7AtFFQtW4Dcpeo1yRlg.png
So, contact your hosting provider to clear the server cache.

Regards

#296915 Copied In reply to: Sticky header background and text colour not working
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Viewing 6,120 results - 6,091 through 6,120 (of 30,391 total)

Viewing 30 posts - 6,091 through 6,120 (of 30,391 total)

← 1 2 3 … 203 204 205 … 1,012 1,013 1,014 →

Forum Replies Created

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