Hello,

Check the font-size now, please.
Line-height was wrong because of your settings http://i.prntscr.com/PsLq-ygyTd6_GoSCoeZklQ.png

Regards

Hello,

Thank you.
Passed to our developers.

Regards

Hello,

Check now, please.

Regards

Hello, Please, be patient! Don’t you see that reply time is up to 24 hours http://i.prntscr.com/w9JUCHU7Tkm0vLxrCO-Gbg.png ????
I have already told you that we have a lot of requests from our customers and we can’t answer everyone immediately, we don’t have such many support staff to answer immediately to all the requests that we get. Don’t leave the low rating to manipulate our support because it does not help and we’ll have to contact Envato support about your manipulations.
Don’t spam your own topic because every time you post a new answer your topic goes to the end of the enqueue

I checked the images gallery and don’t see any problem with that
https://gyazo.com/1fc47d8f9981629c35b02c357663ed48

So, provide us with link to product and to your Static block where you have the mentioned issue.

Regards

Hello,

We don’t have access to that page without WP Dashboard access. Please, provide us with credentials to allow us to log in to your Dashboard.

Regards

Hello,

Provide us with WP Dashboard access to your site. We’ll check the issue in more detail.

Regards

Hello,

Read this guide https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards

Hello,

You are welcome. Add the below code to Theme Options > Custom CSS to hide filters

.portfolio-filters {
    display: none;
}

Regards

Hello,

Take our apologies for the delay in answering, we have a lot of requests these days.
Do you have a backup of your site before the crash? Could you, please, restore it and then provide us with WP Dashboard and FTP access? We’ll help you with theme update if theme update caused the issue.

Regards

Hello,

Check now, please.

Regards

Hello,

We enabled all the necessary options in our theme.
Check the other suggestions on how to improve the site speed https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

We need both. Thank you. Passed to our developers. I’ll inform you once they fix the problem.

Regards

Hello,

Besides, if you compare speed test results of your site:
with our theme B 83/92 fully loading time – 3.8s https://gtmetrix.com/reports/stampaidea.com/WLpgFYix/
with new theme that you use – A 93/87 but fully loading time 7.4s https://gtmetrix.com/reports/stampaidea.com/nnu6r73i/
So, don’t blame that our theme is slow.

Regards

Hello,

There are 2 different templates on your screenshot. One is the admin email, another one is customer email. I opened the customer email and don’t see that you added the mentioned hook https://prnt.sc/1ho5ds7
So, make sure that you added the hook to email you need and email that you check.

Regards

Hello,

If you activate it on multiple local sites and then try to activate the live site you may face the limit error. Anyway, you’ll be able to contact us. We’ll check your activations and if all the other activations are for the local site only we’ll unblock activation for the live version of your project.

Regards