Return to previous page

Inbuilt mega menu options are not available

This topic has 6 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Fabio

Participant

July 29, 2021 at 15:53

Hi there,
I was trying to create a new main menu for my website and wanted to use the mega menu settings. I followed the tutorial in Xstore documentation files (https://xstore.helpscoutdocs.com/article/27-mega-menu) and created a new menu with name ” Main Menu”. But my menu option is not having the 8theme page/post options so that I can setup the mega menu settings. Also my menu settings is missing the Display location options. I have attached a screenshot of the same below in private content area for you to have a look. Please let me know how will I be able to use the mega menu settings for my main menu.

Please, contact administrator
for this information.

#296764 Copied Theme version: 8.01

5 Answers

Rose Tyler

Support staff

July 29, 2021 at 16:04

Hello,

1/ Theme Options > General > Theme Menu Options > On
2/ Theme Options > Hader builder > Main menu > select menu

Regards

#296766 Copied

Fabio

Participant

July 29, 2021 at 18:19

While trying the above mentioned steps the website is showing error message “Sorry, you are not allowed to access this page.”
Can you please let me know why this issue arises?
Do I need to activate the theme for accessing this page

#296801 Copied

Rose Tyler

Support staff

July 30, 2021 at 08:32

Provide temporary wp-admin and FTP access, so we can take a closer look.
Did not you activated the theme via XStore > Welcome > Theme Registration?

Regards

#296875 Copied

Fabio

Participant

July 30, 2021 at 09:45

Hi,
I haven’t activated the theme yet as I wanted to check the transition from another theme to Xstore in a local server before doing it in a live site.
Does this prevent me from accessing the theme options?

#296899 Copied

Olga Barlow

Support staff

July 30, 2021 at 15:23

Hello,

Unfortunately, if you did not activate theme it could be the reason of limited options.
You need to activate theme to be able to use all the features that the theme offers.
You can use the same license for the dev and live site.

Regards

#296970 Copied
Viewing 6 results - 1 through 6 (of 6 total)