Forum Replies Created

Viewing 30 posts - 6,031 through 6,060 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:59

    Hello,

    XStore AMP (Accelerated Mobile Pages) is a plugin released to help improve the mobile browsing experience. It is created to render the page faster by only loading the text, media, simple styles without scripts and many styles that Elementor or WPBakery plugin generate, so it supports the WooCommerce page (because pages come with simple styles and texts) and does not support pages created Elementor/WPBakery.

    1) When the AMP version is enabled your header looks in this way https://prnt.sc/1icov0r
    What do you want to change there?

    2) If you don’t want to show that switcher you can disable that https://prnt.sc/1icp7of

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:53

    Hello,

    Provide us with the correct WP Dashboard pass https://prnt.sc/1icnmzy to allow us to log in and check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:51

    Hello,

    Some core files were overwritten in the child theme and it caused the issue. Provide us with FTP access to your staging site to check it in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:38

    Hello,

    We don’t have option to change the color of these links. But you can use the below custom in Theme Options > Custom CSS to change that

    .et_b_header-menu .secondary-menu-wrapper .menu > li > a {
        color: #43a048;
    }

    Regars

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:27

    Hello,

    Do you have this issue with the XStore theme only or also with the Storefront theme (default WooCommerce theme)? Go to Appearance > Themes > install and activate Storefront theme and check. Provide us with video using Gyazo gif how it works with the default Storefront theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:25

    Hello,

    It’s related to WooCommerce and WPRoket. Read plugin documentation https://docs.wp-rocket.me/article/27-using-wp-rocket-on-your-ecommerce-site

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:22

    Hello,

    Yes, you can use AMP plugin if you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:21

    Hello,

    Ok, we are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:14

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:58

    Hello,

    Install Insert Header and Footers plugin and add the mentioned script to the Insert Footer area (Settings > Insert Headers and Footers).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:55

    Hello,

    Use product content effect default https://prnt.sc/1ic83zq and enable q-ty for grid https://prnt.sc/1ic88q0
    Check your products now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:50

    Hello,

    Theme updated. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:29

    Hello, @Dareius

    We gave you refund.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:27

    Hello,

    Keep that enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:22

    Hello,

    I have updated theme to the latest version that comes with speed improvements and activated the cache plugin. Check results:
    before – https://gtmetrix.com/reports/lamoz.net/RXZJ4aiq/
    after – https://gtmetrix.com/reports/lamoz.net/g4VHnjuQ/
    Contact your hosting provider and ask to reduce the server response time and improve other moments related to server-side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 11:03

    Hello,

    Check your site now. We don’t see issues with the desktop if the XStore AMP plugin is enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:35

    Hello,

    Do you use our custom tab or any third-party plugin to add that tab? Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:27

    Hello,

    We’ll fix this issue in the next theme update.
    If you want to fix the problem on your site before the update then provide us with the correct WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:22

    Hello,

    1) You had the default Filter by attributes there where Brand attribute was chosen. You still can use that if you need. But we never had the 8theme Brand filter with the drop-down style.

    2) You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:20

    Hello,

    You had some custom to align the product buttons in one line. I have removed that custom.
    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:18

    Hello,

    Here is what I see while checking your site using Opera https://prnt.sc/1ibjeu9
    Any problems. So, probably you did not clear the browser cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:09

    Hello,

    I just imported theme options of the Niche market demo and changed colors according to your site style.
    Are you talking about this notification https://prnt.sc/1ibhjt4 or about shipping calculation on the checkout page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 10:05

    Hello,

    We checked theme settings and all the necessary optimization options from theme side are enabled. We don’t have any additional options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 09:34

    Hello,

    Take our apologies for the delay. Added. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 09:19

    Hello,

    We have updated theme and core plugin. Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 19:02

    Hello,

    Provide us with WP Dashboard access to your site to check the settings you use in Theme Options WooCommerce > Shop > Product styles. It looks that add to cart is not enabled there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 18:58

    Hello,

    Sorry for the misunderstanding. I see that link. Now explain what font and for what elements do you want to apply? Because I don’t see problems with the font if use custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 11:29

    Hello,

    Look, you send us this link https://wedevs.com/docs/dokan/modules/dokan-delivery-time/ Did you read that post? Dokan required Dokan Delivery Time Module that is available for users of the Dokan Pro, it’s not available for the Dokan light version. Also, if you have questions about Dokan options contact Dokan plugin support. Our theme is compatible with the Dokan plugin but we are not plugin developers to provide support for the plugin options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 11:25

    Hello,

    Check the mobile menu now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 11:19
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    Viewing 6,060 results - 6,031 through 6,060 (of 30,391 total)
Viewing 30 posts - 6,031 through 6,060 (of 30,391 total)
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