Forum Replies Created

Viewing 30 posts - 6,001 through 6,030 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 17:24

    Hello,

    We do use SFTP https://prnt.sc/1iemjul but it does not work. Try by yourself.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 17:22

    Hello,

    Use the element settings to show the products you need https://prnt.sc/1ielss5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 16:27

    Hello,

    That’s strange because works completely fine for me. Do you have that issue for the new products only or for all?
    Do you have any js errors in the console?
    Try to check from the incognito window. Do you have the same problem? Try from another PC. Do you have the mentioned issues?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 16:22

    Hello,

    You use Autoptimize plugin for https://legendshop.gr/ that optimized inline styles.
    I installed and activated it for the https://www.manswear.gr and it’s also ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 16:18

    Hello,

    We have made additional customization in your child theme. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 16:02

    Hello,

    Core plugin is enabled but I don’t see problems https://gyazo.com/4ecbf10c740d2ca21dcc7a03bac0c519

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 16:01

    Hello,

    Hello,

    1) If you already set full-width slider type in the slider settings then don’t stretch row with content in the WPBakery settings https://gyazo.com/5eae0c9131476e703e4f3007458d82c8 Because it causes the mentioned issue.

    2), 3) Provide us with WP Dashboard access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 15:46

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 15:35

    Hello,

    We have sent PSDs to your registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 15:14

    Hello,

    Check the add to wishlist button now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:58

    Hello,

    What actions did you do that caused the error? Did you edit/removed any core WP files? Enable WP Debug and provide us with FTP access to your site, please. I see that even backend does not load correctly and comes with a number of js errors https://prnt.sc/1idkqys

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:55

    Hello,

    Yes, you can use Image gallery and use custom links https://prnt.sc/1idjuya

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:42

    Hello,

    Fixed. But take into account that this is your Mailchimp form and you can edit it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:38

    Hello,

    1) I don’t see the problem with the Smart sticky header. It displays once you scroll to the top. If you want to show the sticky header once the user scrolls down go to Theme Options > Sticky header > change type to Fixed.
    2) Go to Theme Options > Header builder > Main menu > choose the style that suits your needs most of all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:37

    Hello,

    We did not study third-party plugins options, so can’t give you suggestions about that.
    We have XStore AMP plugin, (XStore > Plugin Installer). It is created to render the page faster by only loading the text, media, simple styles without scripts, and many styles that Elementor or WPBakery plugin generate, so it supports the Home page and WooCommerce pages (because pages come with simple styles and texts) and does not support pages created Elementor/WPBakery.

    So, you may install, test, and check for yourself which one is more suitable for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:33

    Hello,

    We plan a new update within a day.
    You can download this file https://dropmefiles.com/EkGXH and upload it to et-core-pluginapp/controllers/shortcodes/categories.php with overwriting to fix it on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:30

    Hello,

    Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 14:28

    Hello,

    1) I don’t see the previous menu with icon on your site anymore.
    2) Go to Theme Options > Styling > scroll to buttons sections and change the colors according to your needs. Buttons element in the page content you need to edit individually while editing the page using page builder.
    3) Do you want something like this https://prnt.sc/1idckn5 ? Use the below custom

    .content-product:hover {
        box-shadow: 0 3px 25px rgba(0, 0, 0, 0.09);
    }

    4) We don’t have option to use a different logo for the mobile header, unfortunately, you can just change the width of the mobile logo using logo element settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:45

    Hello,

    Provide us with WP Dashboard access and link to page where you edit content but it does not work. Provide us with the screenshots of the elements you edit and how it looks on the frontend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:43

    Hello,

    1) You chose to show the product for the search results only https://prnt.sc/1id0h6m
    2) Explain in more detail what exactly does not display in widgets/ Provide screenshot for better understanding.
    3) Don’t have problem with the page editing https://prnt.sc/1id0zoa

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:34

    Hello,

    We don’t have real switcher on demos, we show just demo menu to show customer that they could use switcher there.

    You may try https://wordpress.org/plugins/currency-switcher-woocommerce/ or https://wordpress.org/plugins/woocommerce-currency-switcher/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:21

    Hello,

    We were able to improve page loading time enabling the lazy load option for the products.
    Before – https://gtmetrix.com/reports/farm2table.hk/pw3yOgVi/
    After – https://gtmetrix.com/reports/farm2table.hk/GZaXCsUP/
    You may also try the Nitro Pack plugin to get better score results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:18

    Hello,

    Could you, please, contact Dokan plugin support from your site and ask how to display the custom fields for the vendor dashboard? Because we asked about custom taxonomy and did not get a clear answer https://wordpress.org/support/topic/how-to-show-custom-taxonomy-while-vendor-creating-product/#post-14722524

    Maybe they will answer you because you are a client of the Pro version. Meanwhile, we’ll be also looking for a solution from our side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:07

    Hello,

    Unfortunately, we can’t remove inline styles because it will break the mobile and tablet styles of the header and some page elements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:02

    Hello,

    It looks ok for me https://prnt.sc/1icq4k3
    Probably it’s browser or plugin cache. Clear the browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn and check after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 13:00

    Hello,

    Go to XStore > Sales Booster > Progress Bar > edit the settings according to your needs or disable it if you don’t want to use this feature.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:59

    Hello,

    XStore AMP (Accelerated Mobile Pages) is a plugin released to help improve the mobile browsing experience. It is created to render the page faster by only loading the text, media, simple styles without scripts and many styles that Elementor or WPBakery plugin generate, so it supports the WooCommerce page (because pages come with simple styles and texts) and does not support pages created Elementor/WPBakery.

    1) When the AMP version is enabled your header looks in this way https://prnt.sc/1icov0r
    What do you want to change there?

    2) If you don’t want to show that switcher you can disable that https://prnt.sc/1icp7of

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:53

    Hello,

    Provide us with the correct WP Dashboard pass https://prnt.sc/1icnmzy to allow us to log in and check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:51

    Hello,

    Some core files were overwritten in the child theme and it caused the issue. Provide us with FTP access to your staging site to check it in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 12:38

    Hello,

    We don’t have option to change the color of these links. But you can use the below custom in Theme Options > Custom CSS to change that

    .et_b_header-menu .secondary-menu-wrapper .menu > li > a {
        color: #43a048;
    }

    Regars

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Viewing 30 posts - 6,001 through 6,030 (of 30,337 total)
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