My Website Theme is Slow - by Lama - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Lama
    Lama
    Participant
    July 31, 2021 at 18:56

    I need your support to solve the slowness of the theme
    http://www.Lamoz.net

    4 Answers
    Avatar: Lama
    Lama
    Participant
    July 31, 2021 at 19:03

    I sent Login Details for wordpress

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 11:22

    Hello,

    I have updated theme to the latest version that comes with speed improvements and activated the cache plugin. Check results:
    before – https://gtmetrix.com/reports/lamoz.net/RXZJ4aiq/
    after – https://gtmetrix.com/reports/lamoz.net/g4VHnjuQ/
    Contact your hosting provider and ask to reduce the server response time and improve other moments related to server-side.

    Regards

    Avatar: Lama
    Lama
    Participant
    August 20, 2021 at 22:00

    Hi the speed is very slow ,I removed many previous components from Home page to make it speedy but unfortunate not working also.this is the third time to complain about it..

    I had before another Website on same host server and didn’t complained about the slow issue.
    There is issue with the theme from Day even when it was vanilla version.so please escalate the issue to higher level

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2021 at 12:37

    Hello,

    We have enabled all the possible options from the theme side to speed it up. We don’t have more options, so the only way is to look at the server-side settings that could be changed to get better speed.
    If you are not satisfied with the theme speed we could only give you a refund.

    Regards

    Regards

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