Forum Replies Created

Viewing 30 posts - 5,971 through 6,000 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:48

    Hello,

    Are you talking about missing banners below the slider or what exactly is wrong on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:35

    Hello,

    We don’t need cPanel. We need WP Dashboard and FTP access to your site. Contact your hosting provider if you don’t know what FTP is.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:33

    Hello,

    Elementor saves styles to CSS file, you use cache plugin + Cloudflare CDN that caches CSS files. So, either disable cache and CDN if your site is under development and enable it once you finish editing or use another CSS print method in the Elementor settings https://prnt.sc/1ig4aud (it slows down the site a little bit but then styles are not cached).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:23

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:20

    Hello,

    Unblock for Ukraine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:19

    Hello,

    I have renamed that file and the single product page is ok. Check the staging site.
    Also, I have made some changes in the footer.php to update the file that you also copied to your child theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:18

    Hello,

    Keep Ajax add to cart for WooCommerce plugin disabled because our theme comes with built-in Ajax add to cart feature, so there is no need to use that plugin. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:14

    Hello,

    1) We have improved custom CSS in Theme Options > Additional CSS to apply font for the headings.
    2) Font that you want to use for body is not included in CSS that you call, check by yourself https://use.typekit.net/kex2dfo.css

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:11

    Hello,

    1) Never share private information like purchase code our of the Private content area https://prnt.sc/1ify3mw !!! In another case, all the other forum visitors see your private info.

    2) Provide us with WP Dashboard and FTP access to your site. We’ll check the issue with the theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:04

    Hello,

    Because you did not change the mentioned option. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 20:00

    Hello,

    So, do you still need our help?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:59

    Hello,

    Checked your site and don’t see the mentioned issue https://gyazo.com/6dcf7bf3aae54203d0dddfebc6b638a5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:57

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:55

    Hello,

    Because you provide a lot of links in one topic and the system detects it like spam. Please, create a few topics if you have a lot of questions (separate topic for every question). It allows you to post the topics and helps to avoid misunderstanding when we start to answer to every question.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:53

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:49

    Hello,

    It does not work https://prnt.sc/1ifsc40

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:48

    Hello,

    It looks like a cache. Especially if from the incognito everything works ok for you.
    For me, everything works ok for both normal and incognito windows.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:43

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:43

    Hello,

    You added the brand attribute for the 11 products only https://prnt.sc/1ifp9bh
    But you added 38 products to the ITC brand. That’s why you have different results while using filter by brand attribute and filter by brand itself.
    So, add the necessary attribute for all the products of this brand if you want to filter by the ITC attribute and get all the products you have in ITC brand.

    Brand filter does not have drop-down type, so you won’t have this https://prnt.sc/1idrfw4 Only Brand list widget has the drop-down style but it does not filter, it just redirects you to the brand page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:32

    Hello,

    Why do you add that code if you just need to exclude cookies in the WPRocket settings https://prnt.sc/1ifnatj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:31

    Hello,

    Can’t log in https://prnt.sc/1ifmnee Contact your hosting provider and unblock login for the non-Spanish countries.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:26

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:13

    Hello,

    Child theme does not inherit theme options if you enable that, so you need to import them.
    Enable parent theme and go to Theme Options > Import/Export > download the export file. After that enable child theme and go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after pare reloading. Check your site after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:10

    Hello,

    We don’t have option to add this button to our Mobile panel. So, contact author of the code to find out where they suggest to add the button code if you use WordPress theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 19:07

    Hello,

    I don’t see any item in cart if checking your site https://prnt.sc/1iffpm4
    If I add to cart then the product appears in the cart. So, I don’t see the mentioned issue anymore.

    Regard

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 18:59

    Hello,

    The error was caused by the out-of-date xstore-child/woocommerce/content-product-slider.php file. What changes did you do there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 18:42

    Hello,

    Sorry, I’m not sure that understand you question.
    For, example do you want to show color filter for one category and size for another in the sidebar?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 18:40

    Hello,

    Tag Cloud displays post tags. If you want to show product tags you need to use Product tags widget.
    You can edit/add/remove post tags from Posts > Tags. If you click the tag you are redirected to the blog archive page that displays all the posts with this tag. You have only one post – https://prnt.sc/1if7zp5 So, I don’t understand what post do you check in Elementor. Provide us with the screenshot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 18:33

    Hello,

    1) Do you mean that you want to show add to cart button on hover only? Go to Theme Options > WooCommerce > Shop > Product style and choose the hover effect – Buttons on hover.

    2) WooCommerce Product Add-ons plugin generate issue while adding to cart even with the Storefront theme https://prnt.sc/1if4bmx So, contact plugin author to fix the issue. If plugin is disabled add to cart works fine.

    3) Min and Max Quantity for WooCommerce plugin generates the error with the Buy now button https://prnt.sc/1if632e Contact plugin author to fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 2, 2021 at 18:00

    Hello,

    Megamenu fixed. Provide us with FTP access to check the issue with the product hover effect because styles are lost as I can see and check all the other issues.

    Regards

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Viewing 30 posts - 5,971 through 6,000 (of 30,337 total)
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