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Viewing 30 posts - 5,131 through 5,160 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 17:14

    Hello,

    I have enabled variation swatched for your attributes to allow users to choose the variation they need if you want to allow users to add to the cart from the grid. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 17:00

    Hello,

    You can use the same license for these purposes.

    I checked your site and see that you installed and activated 2 page builders. Do you need both of them? Because page builder uses a lot of resources and also comes with a lot of scripts and styles. It would better to choose one builder and use it for all the pages and blocks you have on your site.

    Also, check the other plugins you have and disable plugins that you don’t really use.

    I got 500 error while trying to deactivate plugin to update https://prnt.sc/1tcl7mw and it’s related to memory limit error https://prnt.sc/1tcljab So, I suppose you need to check the server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 16:46

    Hello,

    Edit header using header builder and remove Newsletter element from the top header connection block https://prnt.sc/1tck6vd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 16:42

    Hello,

    I see that issue caused by your cache plugin. We use wp_is_mobile() function to show the AMP version but looks the plugin caches the desktop version even for the mobile.
    I followed the steps described here https://wordpress.org/support/topic/mobile-cache-doesnt-seem-to-work-properly/ and it works. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 16:27

    Hello,

    WP Dashboard access is incorrect https://prnt.sc/1tchrky
    Also, I see server error https://prnt.sc/1tchupj in the console. Provide us with the server error logs, please. It looks that the server blocks requests and the server error log should explain why.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 16:12

    Hello,

    1) Optimize images on your site because size of the page is too big https://prnt.sc/1tccdsq
    Use https://tinypng.com/ service and you’ll be able to save a lot of resources, for example one of images from your home page https://prnt.sc/1tccrsq

    2) Use cache plugin. I have installed W3 total cache and got much better speed results:
    before – https://gtmetrix.com/reports/www.gessweinsiam.com/Vd9Os89N/
    https://tools.pingdom.com/#5f04c3a291800000
    after –
    https://tools.pingdom.com/#5f04c9d149000000
    You may try another cache plugins like Nitropack or WPRocket etc. Maybe they will give you better results.
    3) Check the list of plugins that you use and disable plugins that you don’t really use or could avoid using of these plugins. For example, do you use Ultimate addons plugin elements? If not then disable plugin. Do you use Massive addons plugin elements? If not then disable plugin etc. Every additional plugin slows down the page.

    4) Enable HTTP/2 https://prnt.sc/1tcgj8h

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 15:17

    Hello,

    Do you want to style that link like a button instead of a simple link? Add the below code to Theme Options > Custom CSS

    .wcfmmp_become_vendor_link a {
        background-color: #f4626a;
        border: 1px solid #f4626a;
        color: var(--et_btn-dark-color);
        height: auto;
        -webkit-text-fill-color: currentColor;
        text-transform: uppercase;
        font-size: .85rem;
        text-align: center;
        line-height: 1;
        padding: .75rem 2.2rem;
    }
    .wcfmmp_become_vendor_link a:hover {
        background-color: #222222;
        border: 1px solid #222222;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 15:13

    Hello,

    That code was for the XStore tabs https://prnt.sc/1tcaw46 not for the WPBakery default tabs element. Do you want to use WPBakery default tabs with that design? Why don’t use your XStore tabs element?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 15:09

    Hello,

    As I can see mini cart promo message field is empty https://prnt.sc/1tcaaat
    If I add test text it’s there https://prnt.sc/1tcaddz
    So, I don’t see any issue with that area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 14:58

    Hello,

    Our theme searches by title, description, SKU, posts, pages. It does not search by tags, brands, categories.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 14:54

    Hello,

    I changed user role to administrator only and don’t see the mentioned issue with the page editing anymore https://prnt.sc/1tc957x

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 14:23

    Hello,

    Don’t crop your images. Install Regenerate thumbnails plugin, regenerate all the thumbnails, clear cache and check your shop page after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 14:18

    Hello,

    Sorry for the delay in answering.

    Thank you. May I ask, have you changed any files or records in the database? In the production version of the site will it be enough to just set “Ajax Product Pagination” on and turn off “Ajax for product categoies widget” or do I need to copy this instance of the site you were working with?

    Just disable the option, there is no need to edit any files. You can use any options of the WPRocket plugin, it does not affect pagination.

    HI, I found one more thing.When you go to a category, go to page 2, select one product and go to the detail, then go back using the back button in the browser or mouse, the top of the page disappears again.

    It’s not possible to fix. When you click “return to prev page” link you are redirected to the pagination page but WooCommerce does not display a description on the archive page after pagination, unfortunately. You’ll get the same result even if you load 2,3 etc pages of your shop page from the very beginning without Ajax pagination. You can check that even with the default Storefront theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 14:11

    Hello,

    I chose External file https://prnt.sc/1tc53sh and also regenerated files https://prnt.sc/1tc4zr6 and menu looks ok for both pages.

    Yes, you can use Loco translate to translate theme and core plugin but don’t use Author directory, only System or Custom https://prnt.sc/1tc57jz . In other case, you will lose translation after the theme or plugin update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 13:45

    Hello,

    Yes, it would be better to create staging site and test there. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 13:28

    Hello,

    Add the below code to custom CSS

    .single-product-size-guide {
        display: inline-flex;
        width: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 12:52

    Hello,

    This time it works, thanks. I passed the issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 12:24

    Hello,

    1) Enabled 2 cache plugins. If you make changes of the element styles then you need to clear caches and browser cache every time you change anything. Or disable caches till you finish all the changes you need. We can do nothing with this from our side.

    2) As I can see Elementor does not generate correct styles for the mobile version.
    Before https://prnt.sc/1tbu63o after I Regenerate CSS & Data https://prnt.sc/1tbtx8e using Elementor option https://prnt.sc/1tbubc1 and cleared cache. Can’t tell you why this happens. Contact Elementor plugin support about this issue.

    3) What do you mean by “mobile color of theme”? Are you talking about mobile header text color or bg color? Explain in more detail, please.

    4) Static blocks that you use for the desktop version are not always suitable for the mobile menu. So, we would recommend you to go to Appearance > Menus > create separate menu for the mobile without static blocks but with the default suitems. Choose this menu in the Mobile menu element of the header builder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 10:47

    Hello,

    I don’t see the mentioned message https://prnt.sc/1tbli5a
    Could you, please, provide us with a link to the page where you have that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 10:12

    Hello,

    I see. Ok. We need to contact the site owner to get information about using of your license on their site to clarify the situation. We’ll inform you once get the answer from them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 23, 2021 at 08:15

    Hello,

    1) I see all the changes once I disable Elementor. You imported the WPBakery version. Why do you need Elementor page builder?
    2) Provide us with FTP access to check the issue with the price for the products element in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 18:04

    Hello,

    Edit sections and enable Stretch section and content if you want to make it full-width https://prnt.sc/1t8yw2q

    To remove Free shipping go to Theme Options > Header builder > Cart > remove Mini cart promo message.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 18:01

    Hello,

    Theme Options > Speed Optimization > keep Static Blocks Cache option disabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:56

    Hello,

    Use custom code https://prnt.sc/1t8y3lb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:44

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:39

    Hello,

    I added below code to change the q-ty

    .et-mobile-panel .et-quantity {
        color: #fff;
        background-color: #2c6be2;
    }

    Added below custom to fix the mobile panel

    .et-mobile-panel .et_column>a .et_b-icon+span {
        line-height: 1.6;
    }

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:30

    Hello,

    You created full width static block https://www.deinfitnessfreund.de/staticblocks/warenkorb-ueber-dem-footer/ and added that to the cart widget area that displays in the column https://prnt.sc/1t8w6wr
    So, block from that column displays over the products at the left side. If you want to show any content below the cart form then add the static block below the cart shortcode on the cart page instead of the cart widget sidebar.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:30

    Hello,

    You created full width static block https://www.deinfitnessfreund.de/staticblocks/warenkorb-ueber-dem-footer/ and added that to the cart widget area that displays in the column https://prnt.sc/1t8w6wr
    So, block from that column displays over the products at the left side. If you want to show any content below the cart form then add the static block below the cart shortcode on the cart page instead of the cart widget sidebar.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:18

    Hello,

    Which one? Could you, please, provide the screenshot for better understanding?
    It looks ok for me https://prnt.sc/1t8v8dt

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2021 at 17:15

    Hello,

    Take my apologies for the delay in answering.
    If your site works sometimes slow, sometimes fast then the issue is not related to the theme and you need to contact your hosting provider to check it in more detail.

    To remove the shop banner go to Theme Options > WooCommerce > Shop > Shop page layout > remove static block shortcode from the Shop banners content filed.

    Regards

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Viewing 30 posts - 5,131 through 5,160 (of 30,391 total)
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