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Speed Optimization - by Sonia - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Sonia

Participant

September 21, 2021 at 19:36

Hi! Thank you very much for the assistance that you have been giving us so far.
I bother you again because the operation of the site has deteriorated a lot.
We tried to follow their advice but we did not achieve significant improvements, we even bought wp rocket…
Do you have any suggestions to identify the problem?

#302997 Copied Theme version: 8.0.6 WooCommerce version: 5.6.0

5 Answers

jscheok

Participant

September 21, 2021 at 19:42

I had the same problem of site heavily slow if login as admin..

#303000 Copied

Olga Barlow

Support staff

September 22, 2021 at 17:08

Hello, @Sonia

Could you, please, provide us with WP Dashboard access to your site. We’ll check the settings that you use.

Regards

#303146 Copied

Sonia

Participant

September 22, 2021 at 17:30

Hi Olga!
Thank you very much for your attention.
I send you the data to access WP and, just in case, also those of FTP

PS: today we update the wordpress version

Please contact administrator
for this information.

#303152 Copied

Sonia

Participant

September 23, 2021 at 13:55

Hello Olga!
I would like to try to install the site from scratch on another hosting provider and be able to demonstrate to my client that the problem is not with your theme. Is it possible to get a demo license for 15 days?

#303238 Copied

Olga Barlow

Support staff

September 23, 2021 at 17:00

Hello,

You can use the same license for these purposes.

I checked your site and see that you installed and activated 2 page builders. Do you need both of them? Because page builder uses a lot of resources and also comes with a lot of scripts and styles. It would better to choose one builder and use it for all the pages and blocks you have on your site.

Also, check the other plugins you have and disable plugins that you don’t really use.

I got 500 error while trying to deactivate plugin to update https://prnt.sc/1tcl7mw and it’s related to memory limit error https://prnt.sc/1tcljab So, I suppose you need to check the server settings.

Regards

#303268 Copied
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