Product Variations not working - by Kevin

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Kevin

  • Avatar: Kevin
    Kevin
    Participant
    September 22, 2021 at 19:18

    Hi, I can see quantity and basket button for products with variations however I cannot add product to the basket due to it keep saying SELECT OPTIONS, when there are no options display unless going into the PRODUCT PAGE.

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2021 at 12:43

    Hello,

    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Kevin
    Kevin
    Participant
    September 23, 2021 at 14:33

    Thanks for your reply

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 23, 2021 at 17:14

    Hello,

    I have enabled variation swatched for your attributes to allow users to choose the variation they need if you want to allow users to add to the cart from the grid. Check now.

    Regards

    Avatar: Kevin
    Kevin
    Participant
    September 23, 2021 at 17:23

    Hello Olga,

    Thanks for your help. Would you mind sharing what you did so I know how to turn it off / on if needed.

    Best regards,
    Kevin

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 23, 2021 at 17:56

    Hello,

    To enable swatches option go to Theme Options > WooCommerce > Shop elements > Variation swatches. To choose swatches type for the product attribute go to Products > Attribute > edit attribute and choose type you need https://gyazo.com/c1e34e7202609ca5410a83b1966e4606

    Regards

    Avatar: Kevin
    Kevin
    Participant
    September 23, 2021 at 21:51

    Thanks a million Olga!

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