Website is so slow. - by risingvalue - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: risingvalue
    risingvalue
    Participant
    January 7, 2021 at 16:38

    i have put ever speed cache but its still just the same. somethin is not right. why this website load so slow n respond so slow.

    11 Answers
    Avatar: risingvalue
    risingvalue
    Participant
    January 7, 2021 at 16:44
    Avatar: MichaelB
    MichaelB
    Participant
    January 7, 2021 at 22:57

    It’s a longstanding issue I’m afraid 🙁

    Please upvote the below:
    https://8theme.upvoty.com/front/iframe/xstore/please-speed-up-the-theme/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2021 at 11:13

    Hello Risingvalue,

    We are constantly working on the speed of XStore.
    GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. If we check your site using Pingdom we get much better results. Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress.
    Please follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
    Then provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    January 8, 2021 at 14:45

    Rosie,

    We know that the theme is slow.

    We need to accept it is rather than making out it isn’t. If it wasn’t then we wouldn’t have so many threads.

    The most featured request EVER is to speed up the theme.

    I doubt all our hosting providers are to blame.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2021 at 14:58

    Hello MichaelB,

    We are working on the speed of the frontend itself now. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as tests and the inheritability of updates. All should be step by step to avoid problems and make all gentle.
    XStore is not slow – https://tools.pingdom.com/#5db89288b5000000 , but we know that there are things that can be improved and it will be done.
    Sometimes slow speed can be a result of your hosting service. Because even with the default WP theme site speed could be slow.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    January 23, 2021 at 21:25

    Deleted.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2021 at 08:35

    Hello MichaelB,

    Feel free to open up new topics if you need any other assistance.

    Regards

    Avatar: mgkmoha
    mgkmoha
    Participant
    November 3, 2021 at 05:51

    Hello,

    I also purchased this theme. But its damn slow.
    The problem is totally related to the theme.
    Still you haven’t worked on it?

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2021 at 13:36

    Hello, @mgkmoha

    Create an individual topic and provide us with WP Dashboard access in the topic Private content area.

    Regards

    Avatar: mgkmoha
    mgkmoha
    Participant
    November 4, 2021 at 07:48

    done.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 4, 2021 at 08:42

    Hello @mgkmoha,

    Thanks. You will get an answer soon.

    Regards

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