This penalty is too wide, how can I make it narrow?
You can manager shop page sidebar width using 8theme page options: Pages > edit shop page > 8theme page options > sidebar width > choose the width that will suit your needs.
Please, I have a simple request, can you tell me what to do to speed up the site? I mean the site files, not the plugin
All the available theme optimization options you can find in Theme Options > speed optimization. We enabled all the options that we could. We don’t have more options to speed up the theme. You may try the Nitropack plugin, maybe it will improve the site performance.
1) Remove separate header for the home page https://prnt.sc/22lsl02
Create final version of the default header and only after that create transparent< overlap version for the home page if you need that.
2) Once I removed all the additional headers that you created phone is ok https://prnt.sc/22lt3nh probably you did not add + for one of the headers that you created.
1) Use shortcode to add the compare button om the single product if you created that using Elementor builder https://prnt.sc/22lwjxm
2) Check the compare button on the product grid now, please.
Regards
Olga Barlow
Participant
December 10, 2021 at 12:15
Hello,
Our theme is WordPress theme. So, I’m not sure what HTML files you want to integrate.
If you need to add some piece of the custom HTML you can use HTML element of the Elementor or use default WP editor to add the HTML code to your page.
To add custom CSS use child theme style.css file or call additional CSS files using child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
Regards
Olga Barlow
Participant
December 10, 2021 at 11:20
Hello,
I checked the mentioned vendor and it’s ok. Check screenshot in Private content
Please contact administrator for this information.
Olga Barlow
Participant
December 10, 2021 at 10:43
Hello,
No, PHP version is not the reason of the issue. We made changes in xstor/js/etheme-scripts.min.js but browser displays the old file. So, it means that you have any server cache.
Contact your hosting provider and clarify this moment. You need to clear xstor/js/etheme-scripts.min.js file from the server or CDN cache.
Regards
Olga Barlow
Participant
December 10, 2021 at 10:27
Hello,
Fixed. Check again, please.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:54
Hello,
Provide us with working WP Dashboard access, please. We’ll check the problem in more detail.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:53
Hello,
Provide us with WP Dashboard access to your site to check the issues in more detail and guide you.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:49
Hello,
Don’t have an idea truly saying. You may contact your hosting provider to ask if they have any server logs about actions with your WP files.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:47
Hello,
Got that. I’ll pass the problem to the developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:46
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check and help you?
Regards
Olga Barlow
Participant
December 9, 2021 at 14:43
Hello,
In this case, go to XStore > Authorization APIs > remove existing token and generate the new one and choose the Business type in the popup https://prnt.sc/22gqenx
Try to choose user after that and let me know about the results.
Regards
Olga Barlow
Participant
December 9, 2021 at 14:37
Hello,
Memory error is not related to theme update but to server settings because it appears even with the Storefront theme https://recordit.co/ydtxIfuVhp
So, contact your hosting provider and ask to update PHP to version 7.4 and increase PHP memory limit to 128M or 256M.
I see that button has the Add to cart text for your product https://recordit.co/hnB7flZpid
What title do you want to have there? Could you, please, explain in more detail? Maybe provide screenshots for better understanding.
