Hello,
Provide us with FTP access. We can do nothing without it because of memory error.
Regards
Hello,
Provide us with FTP access. We can do nothing without it because of memory error.
Regards
Hello,
Because you set the sie language – English https://prnt.sc/22g1l4v
I changed it to Turkish. Check now and finish the translation of the missing strings using Loco translate and theme and core plugin files.
Regards
Hello,
Checked your product and seems the gallery works fine https://recordit.co/vzyMwsQo5R
I have created an example of the home page if you would not mind. If you don’t like that you can change the home page in Settings > Reading.
Regards
Hello,
I checked that product and don’t face an error https://recordit.co/VkW4c4ot78
Anyway, if you check the WooCommerce error logs you’ll see the fatal error from the third-party plugin that you use https://prnt.sc/22fqpji So, contact plugin author.
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Hello,
Fixed, check now.
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Hello,
Because you set Elementor full-width layout in Elementor Layout settings, use Theme instead of that https://prnt.sc/22c2o38
Check the single product now.
Regards
Hello,
Provide us with FTP access to your site. We’ll check the issue in more detail.
Regards
Hello,
You can disable the sticky section for the right block in the single product builder settings https://prnt.sc/22c1idt
Regards
Hello,
Added below code to Theme Options > Custom CSS
.single-product form.cart table.variations td.label, .single-product form.cart table.variations td.value {
text-align: center;
}
a.reset_variations {
display: block;
}
Check now, please.
Regards
Hello,
We don’t have ready to use solution. So, we need to test some codes on your site and check which one will be suitable for you and only after that we’ll be able to tell you the fix.
Regards
Hello,
Clear the CloudFlare CDN cache and check the products after that.
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Hello,
Provide us with WP Dashboard access to your staging site where you updated theme and plugin. We’ll check the issue in more detail.
Regards
Hello,
Add the below code to Theme Options > Custom CSS
.footer-product .show-quickly:before {
content: "\e90c";
}
.et_cart-type-2 .footer-product .button:before {
content: "\e907";
}
Regards
Hello,
Keep Theme Options > WooCommerce > Single Product > Single product layout > Product Gallery Slider Auto-Height > disable.
Check QV slider now, please.
Regards
Hello,
Take our apologies if you faced any inconvenience using our theme.
Could you, please, provide us with WP Dashboard access to your site? We’ll check and help you.
Regards
Hello,
Yes, but any of optimization options were enabled. I have enabled CSS and JS minification and page speed is much better https://gtmetrix.com/reports/hoppipollabooks.com/EJkhMA1g/
https://tools.pingdom.com/#5f66b9dc91800000
Regards
Hello,
Provide us with WP Dashboard access to your site, please. We’ll check the issue in more detail.
Regards
Hello,
Provide us with WP Dashboard access to check the settings of the mentioned row.
Regards
Hello,
1) Because you set white bg + white color for the Dark buttons
Once I changed the color then everything is ok https://recordit.co/HvW0VKlEer
2) Create footer static block using Elementor or WPBakery builder (depending on which one you use as the main page builder on your site) to create 4 columns layouts (Static Blocks > create new ). Then go to Appearance > Widgets > add Static block widget to Footer widget area and choose the block that you just created.
Regards
Hello,
Our developers can’t find what causes this error https://prnt.sc/21dusk9
Try to contact the plugin author. Maybe they will give you any solution. Disable plugin till they fix the problem.
Regards
Hello,
Ok, glad to hear that. But keep in mind that if you use CDN cache you need to clear that after style changes you do.
Regards
Hello,
Try to disable LiteSpeed Cache plugin. Do you see your changes after that?
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Hello,
Could you, please, provide screenshots of the things that you changed but changes do not appear? You can use Lightshot screenshot tool to share your screenshots.
Regards
Hello,
136.243.62.35
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Hello,
Provide screenshots of the untranslated strings and we’ll guide you where you need to translate them.
Besides, you need to contact your hosting provider to install “mbstring” PHP extension https://prnt.sc/22aw2kt
Regards
Hello,
I suppose it’s local problem of your phone that it hides 1 px of the left side of the blocks.
Regards
Hello,
You can use the Lightshot screenshot tool to share the screenshots or use RecordIt to make a video.
Regards
Hello,
Contact your hosting provider and ask if you have any limits for connections with other servers. Any white/black lists. Seems that your server does not allow connection to our server to get the list of plugins their versions.
Regards
Hello,
You are welcome.
Regards