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Cart issue won’t add new products and causes critical error

This topic has 6 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

shivas-irons

Participant

December 7, 2021 at 23:07

Please view this shows issue:

https://siasky.net/AABPnogCiTRUdggrfGSLQ4KowdPoCJjJQFH6KuyVYeHGHg

Please, contact administrator
for this information.

#311199 Copied Theme version: 1 WooCommerce version: 5.9.0

5 Answers

Rose Tyler

Support staff

December 8, 2021 at 08:37

Hello,

As I can see, products can be added to cart – https://gyazo.com/a3f743ee93a86d1804b6509892e93645 and https://gyazo.com/62d074ce916f5afc8db71e0a89388cf7 and cart subtotal works fine – https://gyazo.com/658b8a542562c16966a1b0a63f5c57f5
Have you solved it?

Regards

#311208 Copied

shivas-irons

Participant

December 8, 2021 at 19:11

Thanks for the assistance. The issue is still present, please view.

https://www.dropbox.com/s/5ml4fkkrpog77z0/nogo.mp4?dl=0

#311316 Copied

Olga Barlow

Support staff

December 9, 2021 at 10:30

Hello,

I checked that product and don’t face an error https://recordit.co/VkW4c4ot78
Anyway, if you check the WooCommerce error logs you’ll see the fatal error from the third-party plugin that you use https://prnt.sc/22fqpji So, contact plugin author.

Regards

#311390 Copied

shivas-irons

Participant

December 9, 2021 at 19:48

Appreciate the other set of eyeballs on the issue. I am now talking with that particular plugin developer and hopefully they find the issue. I’ll leave this ticket open just briefly and will close once I know we’re done.

#311456 Copied

Olga Barlow

Support staff

December 10, 2021 at 18:15

Hello,

Ok. Sure. Take your time.

Regards

#311530 Copied
Tagged: cart, critical, error, product, woocommerce, wordpress
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Cart issue won’t add new products and causes critical error

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