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Instagram API not work. - by Zimcenterr - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 22:43

    I connected Instagram with API but photos are not coming on the home page

    Please, contact administrator
    for this information.
    #311344 Copied Theme version: 8.10 WooCommerce version: 5.9
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2021 at 12:10

    Hello,

    Is your account business type of Instagram account or a personal one?
    Could you, please, provide us with FTP access to your site?

    Regards

    #311402 Copied
    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 9, 2021 at 12:55

    Hi,
    Instagram account is business.
    Thank you

    Please contact administrator
    for this information.
    #311410 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2021 at 14:43

    Hello,

    In this case, go to XStore > Authorization APIs > remove existing token and generate the new one and choose the Business type in the popup https://prnt.sc/22gqenx
    Try to choose user after that and let me know about the results.

    Regards

    #311423 Copied

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