Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Olga Barlow

Hello,

Check now your Chat Options and Revolution Slider.

Regards,
Olga Barlow

Hello,

Issue with Slider Import was related to old slider version that you used. I have updated Revolution Slider to version 4.6 and imported it again. Check now, everything is fine.
Sorry for delay, we had some technical problems with support system.

Regards,
Olga Barlow

Hello,
1. To create such footer go to Static Blocks > add new and create layout you want. Then edit your page and select your footer static block in Page Layout area. To add share feature use special created shortcode [share class=”larger white”] https://www.8theme.com/demo/docs/royal/index.html#!/royal_shortcodes
2. They share page where they are located.
3. It’s not possible without additional customization. But you can use Languages area (at the left top corner) to add social icons. Go to Appearance > Widgets > Place in header top bar.
4., 5. If you want to change contact for we recommend you to use Contact Form 7 plugin, because there is no option to edit our contact form.

Regards,
Olga Barlow

Hello,

There is no such option in our theme. This is preview page and we didn’t use slider, it’s created with html and CSS3 Animations.

Regards,
Olga Barlow

Hello,

I used Essential Grid element to display posts. To set what will be displayed you should go to Essential Grid > find grid you use on frontend > Settings > Source > Type and Category > select Post Types, Post Categories you would like to display.
We created footer from example you provided. What do you mean something Horizontal? Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Olga Barlow

Hello,

You are right. We’ll modify this option in our next update! Sorry for this inconvenience.

Regards,
Olga Barlow

Hello,

1) It will be fixed in our update as soon as possible!
2) Go to Theme Options > Header > select Header type with transparent background. Then edit your home page, find Page Layout area, select slider in “Show revolution slider instead of breadcrumbs and page title”.

Regards,
Olga Barlow

Hello,
You can read in documentation how to add image. It will be resized according to menu height. If you want to add such image you should create menu with lot of subitems like on our demo.

Regards,
Olga Barlow

Hello,

We have included following pages in demo content: Home page, Blog, Contact Us, Portfolio, FAQ. Also there are posts, projects, products, testimonials, essential grid simple data. We do not include too much dummy data, because some customers’ installations due to WP settings or server capacity are not able to import even this content. Also some features such as mega menu, static blocks, custom widget areas are described in documentation https://www.8theme.com/demo/docs/royal/index.html and you can create them in no time. If it’s difficult for you, please, specify the exact pages you want to add to your site and we’ll help you to create them.

Regards,
Olga Barlow

Hello,

We have checked your site and see demo posts, projects, so import was successful. Tell me, please, which elements from our demo you want to re-create and we’ll help you to achieve this.

Regards,
Olga Barlow

Hello, @280570,

Yes, sure, we’ll add this function in one of our next updates. Until this happened you can use Widgetised Sidebar (Visual Composer element). Check your page now and you’ll see.

Regards,
Olga Barlow

Hello, @foongpon,

Your WP could not import the base demo content, very likely due to its heaviness. You can try manual import using this file. Or provide admin panel and FTP accesses and we’ll do it for you!

Regards,
Olga Barlow

Hello,

We have fixed issue, check. In next few days we’ll release update and change documentation to explain in details how to set up full width menu correctly.

Regards,
Olga Barlow

Hello,

We are very sorry for inconveniences you faced, but problem was caused by your PHP version. To make our theme work it should be no less than 5.3. At present you are using 5.2.17. Could you contact with your hosting provider to update PHP?

Regards,
Olga Barlow