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Chat box requires purchase? - by hostpuppies

This topic has 6 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Olga Barlow

  • Avatar: hostpuppies
    hostpuppies
    Participant
    September 20, 2014 at 19:35

    I cant find a license key for the included Skreet Chat. I thought the licesing was included.

    #16285 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 20, 2014 at 22:21

    Hello,

    You don’t need the license as we provide Screets Chat plugin icluded in the theme. If you want to have license key you have to buy the plugin yourself.

    Regards,
    Eva Kemp.

    #16292 Copied
    Avatar: hostpuppies
    hostpuppies
    Participant
    September 21, 2014 at 06:03

    but it is telling me to activate it

    #16303 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2014 at 14:41

    Hello,

    Please show us a screenshot where you see the message of activation.
    Is the plugin activated in wp-admin panel > Plugins? If so you don’t need enter any license keys. In other way you have to buy the plugin yourself.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #16329 Copied
    Avatar: hostpuppies
    hostpuppies
    Participant
    September 21, 2014 at 19:57

    It is activated. But there is no tab for skins. I think you dont get the skins tab if you dont have an active license.

    not active

    chat console

    #16347 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2014 at 09:46

    Hello,

    Fixed. Check now, please.

    Regards,
    Olga Barlow

    #16385 Copied
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The issue related to '‘chat box requires purchase?’' has been successfully resolved, and the topic is now closed for further responses

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