Erorr Message… - by artdesigngmbh - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Olga Barlow

  • Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 10, 2014 at 11:23

    Hey, I want to use the demo-content like this: https://www.8theme.com/demo/royal/?page_id=16104&et_styles=0-1-1-3-0-5

    After I click on “install base demo content” I get this message:

    Warning: file_put_contents(https://8theme.b-cdn.net/www/htdocs/w0125f77/mkb-consulting.de/wp-content/themes/royal/framework/tmp/tempSliderZip.zip): failed to open stream: Permission denied in /www/htdocs/w0125f77/mkb-consulting.de/wp-content/themes/royal/framework/import.php on line 55
    Success!

    If I click on “Install version” my site looks so: http://mkb-consulting.de/

    What a shit!

    Where is the megamenu? Where is the demo content for the “corporate one page”?

    Help, please!

    12 Answers
    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 10, 2014 at 11:34

    Another problem – you write in your documentation: Upload file and next push Import Slider button. You can find archives in Documentation folder of theme package.

    But in the documentation folder there is no archive with the slides.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2014 at 12:41

    Hello,

    If you got “Permission denied” then try to change permissions to 777 with recursion for /wp-content/themes/royal/framework/tmp folder and re-import content. If it does not help provide FTP and admin panel accesses.

    Regards,
    Olga Barlow

    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 11, 2014 at 08:28

    Okay, now it works, but on the site I get a new error message: Warning: imagepng(https://8theme.b-cdn.net/www/htdocs/w0125f77/mkb-consulting.de/wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/551832475.png): failed to open stream: Permission denied in /www/htdocs/w0125f77/mkb-consulting.de/wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php on line 143

    http://mkb-consulting.de/

    And here are some other error messages: http://mkb-consulting.de/?page_id=5063

    And where can I get the demo sites like “shortcodes”… you show here? https://www.8theme.com/demo/royal/?page_id=16104&et_styles=0-1-1-3-0-5

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 11, 2014 at 10:39

    Hello,

    All of this related to your hosting settings. Contact with your hosting provider to solve these issues!

    Regards,
    Olga Barlow

    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 11, 2014 at 10:59

    And where can I get the demo sites like “shortcodes”… you show here? https://www.8theme.com/demo/royal/?page_id=16104&et_styles=0-1-1-3-0-5

    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2014 at 12:27

    Hello,

    If you want to use the template you showed on the link you need install Corporate One page demo in Theme Options > Import/Export.

    Regards,
    Eva Kemp.

    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 11, 2014 at 14:03

    Hey, this is the message I get from my hoster:

    The error reports the open_basedir has gripped this monitor scripts and websites on the file accesses that take place this ONLY within the own accounts. Once a file is to be called outside of the folder, you get this error message. This should take care of your developers so.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 11, 2014 at 15:54

    Hello,
    Provide, please, admin panel and FTP accesses in Private Content.

    Regards,
    Olga Barlow

    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 11, 2014 at 15:59

    Here you are!

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 12, 2014 at 07:39

    Hello,

    We got error: Invalid username. Check your admin panel access and provide valid credentials.

    Regards,
    Olga Barlow

    Avatar: artdesigngmbh
    artdesigngmbh
    Participant
    September 12, 2014 at 07:48

    Now it works!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 12, 2014 at 09:45

    Hello,

    Images for Team member element were not set, that’s why you saw that error. If you use this element, images is a required area to fill in.

    Regards,
    Olga Barlow

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