How do I change the color of the contact form on the front end that pops up

This topic has 26 replies, 6 voices, and was last updated 9 years, 6 months ago ago by ziloub

  • Avatar: hostpuppies
    hostpuppies
    Participant
    September 20, 2014 at 09:09

    The pop up contact form is red and I want the heaer to be a different color how do I do this?

    25 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 20, 2014 at 10:21

    Hello,

    Could you please provide us with the link of the page where contact form is displayed?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: hostpuppies
    hostpuppies
    Participant
    September 20, 2014 at 19:25

    http://olympiabeautystore.com.previewdns.com/ the red box that pops up at the bottom. I need to change the color

    Avatar: Eva
    Eva Kemp
    Support staff
    September 20, 2014 at 22:20

    Hello,

    You can change color of the screets chat via wp-admin panel > Chat Console > Options > Customize Skin tab.

    Regards,
    Eva Kemp.

    Avatar: hostpuppies
    hostpuppies
    Participant
    September 21, 2014 at 06:06

    no such tab in mine although it does ask for a license key

    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2014 at 14:38

    Hello,

    Please provide us with wp-admin panel credentials in Private Content and specify to which color you want to change chat background.
    You don’t need license key as we include the plugin in the theme package.
    If you want to have it you should buy the plugin yourself.

    Regards,
    Eva Kemp.

    Avatar: hostpuppies
    hostpuppies
    Participant
    September 21, 2014 at 19:46

    I placed the login in the private content area. Please read below and advise.

    I do not have a skins option to change the color. Not sure if my theme loaded correctly or not.

    ALso can you be so kind as to send me and export of the “Underwear” revolution slider? I need the wording and the call to action buttons. Thank you.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2014 at 09:48

    Hello,

    Check now your Chat Options and Revolution Slider.

    Regards,
    Olga Barlow

    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2014 at 09:52

    Hello,

    You do have “Customize skin” option. Please log in to wp-admin panel, go to Chat console menu > Options, select Customize skin tab:

    Then scroll down and you’ll see Colors section where you’ll be able to select background color.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Soreng
    Soren
    Participant
    October 17, 2014 at 16:36

    Hi,

    I was reading this thread to change the chat console color myself, but there isn’t a “customize skin” tab as shown in the screenshot. All it has is a “general settings” tab.
    Does it have anything to do with the fact that the theme doesn’t come with a Purchase Key for this plugin?

    Thanks,
    Soren

    Avatar: Eva
    Eva Kemp
    Support staff
    October 17, 2014 at 19:15

    Hello @Soreng,

    Please provide us with wp-admin panel credentials in Private Content and we’ll fix that issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Soreng
    Soren
    Participant
    October 17, 2014 at 19:35

    Did you get my Private Content reply? I got an error (“Your reply cannot be empty”) when I submitted…

    Avatar: Soreng
    Soren
    Participant
    October 17, 2014 at 19:44

    Oh, also, In my main menu in the wordpress backend, I have e.g. Ess. Grid and Punch Fonts twice there – why are they showing multiple places in the menu?

    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 17, 2014 at 22:33

    Hello @Soreng,

    Sorry but we didn’t receive your message.
    Please insert login credentials into Private Content.
    To avoid that error, type some text in this main content box.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Soreng
    Soren
    Participant
    October 17, 2014 at 22:48

    Hi Eva,

    I am sending the login credentials again in the separate private content box.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 18, 2014 at 07:04

    Hello,

    Sorry, but you provide us with not full access in admin panel: http://prntscr.com/4x931p

    About Visual Composer.
    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Thank you for understanding.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 18, 2014 at 13:05

    Hello @Soreng,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: hostpuppies
    hostpuppies
    Participant
    October 18, 2014 at 16:58

    worked awesome. thank you

    Avatar: Soreng
    Soren
    Participant
    October 18, 2014 at 18:01

    Hi Eva and Robert,

    See my private messagecontaining the items you requested.

    Thanks

    -Soren

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 18, 2014 at 19:27

    Hello @Soreng,

    I’ve updated essential grid plugin and the second “Punch Fonts” item has gone from the menu.
    Also the issue with Screets Chat has been fixed.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

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