Dear 8thème support team,

I hope this email finds you well. I am writing to you regarding the Xstore theme that I recently purchased. First and foremost, I want to express my gratitude for the provided explanations and the automatic translations included in the theme.

However, despite carefully following the installation tutorial for both the commerce and Xstore versions, as well as the instructional video available on your website, I am facing difficulties in translating my shopping cart.

I attempted to set up the automatic translations for the cart, but it doesn’t seem to work as expected. The translations do not apply correctly, and I’m unable to achieve the desired results.

To better illustrate my issue, I have recorded a video detailing the steps I took to try and resolve the problem. You will find it attached to this email.

I would be extremely grateful if you could assist me in resolving this matter. Could you please provide me with precise steps to successfully enable the automatic translation for the shopping cart in the Xstore theme?

Thank you in advance for your assistance and prompt attention to this matter. I am confident that your expertise will allow me to fully enjoy all the features of this theme.

Best regards,

Thanks you so much <3

Hello XStore Support Team,

I hope this message finds you well. I am currently using your XStore theme for my WooCommerce store and I have a question regarding the customization of a product page.

Unfortunately, I cannot directly share the image with you, but I am looking to create a product page that closely resembles the one in this link: https://www.cjoint.com/c/MEioRX3FaYV

I would like to know if it is possible to achieve this specific design using the XStore theme in combination with the single product builder. If so, could you please provide some guidance or tips on how to create a similar layout and design for my product page?

I appreciate any help and advice you can provide. Looking forward to hearing from you soon.

Best regards,

Hello,

Thanks

Hello Rose Tyler

I hope you’re doing well. I’m encountering an issue with my WordPress website and I could really use your help. I managed to remove “Xstore”, but when I go to Appearance > Themes, both “Xstore” and “Xstore Child” themes are still present, although they’re deactivated.

When I try to reactivate the Xstore Core plugin, the installation fails with a message saying “Plugin install failed.” Moreover, when I attempt to deactivate the license key, an error message appears: “Error while deactivating.”

Can you please guide me on how to resolve these issues and properly activate the Xstore Core plugin?

Thank you in advance for your assistance.

Best regards,

Hello

dont work

: https://www.cjoint.com/c/MEdoiv4NjkF

why ?

Dear Rose Tyler

I wanted to inform you that the connection issue you experienced was completely normal, as the hosting platform, “Hostinger,” was dealing with a general problem. However, this issue has now been resolved.

Could you please retry to resolve the plugin issue on your end? If you need any further assistance or have any questions, don’t hesitate to reach out.

Best regards,

Mady

okay thanks you, i have make another ticket for the big problem

Hello Rose Tyler,

I am currently awaiting a response from Elementor, but I would be grateful if you could provide any direct solutions in the meantime.

Thanks you

I try this , to clear CACHE of WordPress look… :

Help me please,
Thanks you

I’m currently using the XStore theme on my website and I’ve encountered an issue that I’m hoping someone can help me with. Since I changed the product image for one of my products, I’ve been unable to properly edit the product page using Elementor. When I attempt to edit the page, the content appears blurred, as if it is out of focus.

You can see a screenshot of the issue here: https://www.cjoint.com/doc/23_04/MDAqhSf2OdV_flou.png

Has anyone experienced a similar problem or know of any possible solutions? I have already tried clearing my browser cache, disabling browser extensions, and using different browsers, but the issue persists. Any help or suggestions would be greatly appreciated.

Thank you in advance for your assistance.

Best regards,

I recently encountered an issue with the “Sticky Video” feature on my XStore theme in WordPress. I’m happy to report that I’ve managed to resolve that particular problem. However, I’m now experiencing a new issue on the same page.

Since disabling the “Sticky Video” option, the page scrolling has become quite strange and erratic. You can see the issue for yourself on the following page: https://slaayshakers.com/produit/slaay-juice-blender/

At this point, I would like to restore the default scrolling behavior on this page. Has anyone else experienced a similar issue, or could you possibly point me in the right direction for a solution? Any help or suggestions would be greatly appreciated.

Thank you in advance!

Hello,

The problem is visible on the two prodcut :

Its ok like this ? :

Thanks,
Best regards,
.

Hello,

I would like to report an issue regarding the Xstore theme. The menu has disappeared from all pages and the only word that appears is “array”. Can you please assist me in resolving this issue?

In order to help with the troubleshooting process, I would like to provide you with my FTP access details (Filezilla)

Thank you for your attention to this matter.

Best regards.

Hello,

its ok ?