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Problem with “XStore” Theme and Elementor: Product Image not Showing on Live Website

This topic has 3 replies, 2 voices, and was last updated 12 months ago ago by mady

mady

Participant

May 1, 2023 at 13:01

Hello,

I hope you’re doing well. I’m encountering an issue with the “XStore” theme and Elementor on my website, and I was hoping you could help me resolve it. When I upload a product image on my single product page (please note that I use Woolentor for unique product pages), the image appears correctly within the Elementor editor. However, when I visit the live website, the image is no longer visible.

Could you please provide some guidance on how to fix this issue? I would greatly appreciate your assistance.

Thank you in advance for your help.

Best regards,

Mady

Please, contact administrator
for this information.

#355020 Copied Theme version: 9.1.2 WooCommerce version: 7.5.1

2 Answers

Rose Tyler

Support staff

May 1, 2023 at 14:08

Hello, Mady,

Thank you for getting in touch with us.

If you are using Elementor Pro and Woolentor, you need to contact their support.
We can provide assistance with questions that are related to our theme only, not for plugins.

Kind Regards,
8theme team

Please contact administrator
for this information.

#355035 Copied

mady

Participant

May 1, 2023 at 14:10

okay thanks you, i have make another ticket for the big problem

#355036 Copied
Tagged: elementor, live website, problem solving, product image, seo friendly, wordpress woocommerce templates, xstore theme
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Problem with “XStore” Theme and Elementor: Product Image not Showing on Live Website

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