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Issues with Menu Size Changes and Persistent “Show More” Option

This topic has 3 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by mady

mady

Participant

May 17, 2023 at 01:29

Dear Xstore Support,

I hope this message finds you well. I’m currently facing some challenges with my website’s header menu that I need your assistance with.

Firstly, I’m trying to change the size of my header menu via the “Theme Option”. However, when I make the changes and then publish the site, these changes are not reflected. The size of the menu remains the same as it was prior to the adjustments.

Additionally, I’m experiencing an issue with a “Show More” option in the menu. Even though I remove this option in the “Theme Option”, it continues to appear when the site is published.

I have recorded a video demonstrating the issue which can be accessed at the following link: https://www.veed.io/view/0537bb36-90c0-4d72-b0ba-5c345fb7af20?panel=share

Could you please provide some guidance on how to resolve these issues? I’m not sure why the changes I’m making in the “Theme Option” are not being applied when the site is published.

I appreciate your support and look forward to your prompt response.

Best regards,

Please, contact administrator
for this information.

#356931 Copied Theme version: 9.1.4 WooCommerce version: 7.5.1

2 Answers

Tony Rodriguez

Support staff

May 17, 2023 at 05:32

Hello, mady,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. The issue was caused by the Menu Cache option being turned ON under Theme Options >> Speed Optimization. We have now turned it OFF and this has resolved your issue.

Please refer to the screenshot below for further information: https://postimg.cc/zHpz6wvM

We hope this helps.

Best Regards,
8Theme’s Team

#356934 Copied

mady

Participant

May 17, 2023 at 11:49

Thanks you so much <3

#356999 Copied
Tagged: best selling, issues, menu size, persistent, show more, themes, woocommerce
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Issues with Menu Size Changes and Persistent “Show More” Option

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